Question about Fitness Quest Eclipse 1100 Hr/A Elliptical

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The handles keeping on falling off, seems that the

The handles keep on falling off which make the machine unusable, seems that the cap is no longer secure which makes the hand move out of position

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Hello. If the cap is no longer secure, and you can see no screw or other mechanical way to fasten it you could consider using a clear one minute epoxy adhesive available at any hardware store or home depot. On the other hand, if this machine is fairly new and possibly under warranty you should contact the company using one of the following methods:
New Balance 9.5e Customer Service Department 1400 Raff Road SW, Canton OH 44750-0001 1-800-292-5009, Monday through Friday 9:00am to 5:00pm, Eastern Standard Time email: customersupport@newbalancefitness.com www.newbalancefitness.com

Posted on Nov 16, 2009

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Posted on Jan 02, 2017

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