Question about HP LaserJet 9040mfp All-In-One Printer

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HP LaserJet 9040mfp All-In-One... Problem

Hi,

We can't get the printer to print out of tray 2, our executive sized paper. It keeps defaulting to tray 4, our letter sized paper.

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  • SusanK5 Jan 09, 2008

    Hi, I realize we are actually trying to "copy" rather than print. We are trying to copy a number of pages of a book. We have been able to use the menu -> configure device -> originals -> paper size-> executive. We lay the book on the glass, then press the start button twice. We are able to force the printer to print from Tray 2 this way. However, the setting doesn't hold, so that to copy another set of pages, we have to go through the sequence above again. Is there a way to get the settings to hold? Thanks, Susan

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If want to take 3 pages print in same doc but printer fire continue the 1st pages not 1 next 2, next 3 by serialy

Posted on Sep 04, 2008

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You first need to run a configuratin page from the infromation menu on the printer. It will tell you what size and type paper the printer thinks is in tray 2. If that does not match what is actually in the tray (size) then you may have a issue with the paper size switches on the right inside cavity of the paper tray. If the switches, there is a samll pca board behind the black cover with the 3 metal springs. That board is the same for both trays 2 and 3 so you could switch the boards to see if that is the issue. It could also be as simple as the paper tray bar not aligned correctly and the easy way is to switch trays 2 and 3 and see what happens. The type setting which is inputed at the printer if not matching the job will cause the paper to not be drawn unless that type is asked for. Example if someone changed the type to preprinted and you do not ask for preprinted it will never draw from that tray. Hope this helps.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=e
n&cc=us&objectID=bpl12037


http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en
&cc=us&objectID=bpl10241&prodTypeId=18972&prodSeriesId=1845551

If tray 2 & 3 have same size/type, will pull paper from 3 until empty. Make sure that the tray selection (or paper type) in the printer driver or software application is set correctly. (The printer driver and software application settings override the printer control panel settings.)

Posted on Jan 09, 2008

  • Cary Farah
    Cary Farah Jan 10, 2008

    pull the other trays out and leave tray 2 in

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