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Re: HP LaserJet 9040mfp All-In-One... Problem
You first need to run a configuratin page from the
infromation menu on the printer. It will tell you what size and type
paper the printer thinks is in tray 2. If that does not match what is
actually in the tray (size) then you may have a issue with the paper
size switches on the right inside cavity of the paper tray. If the
switches, there is a samll pca board behind the black cover with the 3
metal springs. That board is the same for both trays 2 and 3 so you
could switch the boards to see if that is the issue. It could also be
as simple as the paper tray bar not aligned correctly and the easy way
is to switch trays 2 and 3 and see what happens. The type setting which
is inputed at the printer if not matching the job will cause the paper
to not be drawn unless that type is asked for. Example if someone
changed the type to preprinted and you do not ask for preprinted it
will never draw from that tray. Hope this helps. http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=e n&cc=us&objectID=bpl12037
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Hi is your document you are trying to print matching paper size that is in tray 2? sometimes you have a word document that is set to print to tray 2 but the paper in tray 2 is not the right size so hit Ok twice to confirm the size. also the adjustments on the tray may need to be fixed
Normal default on HP is tray 2, however if you do not have that tray set for plain paper letter size the printer will default to whichever tray has letter plain paper installed. You should also check your print driver default settings to ensure that tray 2 is set as default tray.
Based on my experience, it is likley that the document you are trying to print was originally formatted for A4 and hence when you go to print it asks for that paper. I have also run into a few fresh driver installs that default to A4(european) paper sizes.
Re: CP2025 cleaning at every possible moment
Talked to HP support and fixed mine by changing Settings/Paper Handling/Tray 2 Type to "Heavy 111-130g"
All paper handling settings as follows:
Default Paper Size:
Default Paper Type:
Tray 1 Size:
Tray 1 Type:
Tray 2 Size:
Tray 2 Type:
Paper Out Handling
Specify Time and Action
Paper Out Time:
Paper Out Action:
1) When the printer receives a print job, it selects the tray by trying to match the requested paper type and size with what has been loaded in the trays. Using an “autoselect” process, it searches all available trays for the paper that satisfies the request, starting with the bottom tray and ending with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/size.
2) If paper is loaded in tray 1 and tray 1 is set "TRAY 1 TYPE=ANY" and "TRAY 1 SIZE=ANY" on the Paper Handling menu, the printer will always pull paper from tray 1 first.
Sounds like you have a mismatch in the paper you are trying to print on and the paper that is loaded in the printer. HP printers look to feed paper from tray 1 anytime the computer settings don't match the paper loaded in tray 2. Tray 1 is the multi purpose tray and prety much any size paper can be loaded in tray 1. Double check your document settings and double check the paper size loaded in the paper tray 2 and make sure they match. Also try printing a different document to see if the error persists. If it does this on everything you try to print you should also double check teh rear guide in the paper tray. There is a rear guide in paper tray 2. If it slides back too far it will make the printer think that paper longer than 8 1/2 x 11 is loaded. Push the paper all the way forward in the tray and push the rear guide until it is snug with the tail end of the paper stack.
Please print a configuration page from the control panel of the printer
- Menu > Information menu > print configuration.
- Check for paper handling details.
Following setting should reflect.
Tray 1: Any size / Any Type
Tray 2: A4 size / Plain Type
If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
Paper Handling Menu >
Tray 1 Size: Any
Tray 1 Type: Any
Tray 2 Size: A4
Tray 2 Type: Plain
Two possible solutions;
1) Check the settings in the printer driver for the default tray. The other user could very well have changed them and set tray 1 as the default tray.
2) Check the paper size settings in the paper tray. Pull tray 2 out and check the paper guides. Make sure the paper guide in the front and left of the paper tray are set for the correct media type (letter, legal, etc.)
The printer reads the tabs in the back of the papertray to identify the paper size. If someone moved it while loading paper the printer identifies another paper size and defaults into the tray that has the size of paper required to print.
Hope this solves your problem.
Change the tray one behavior from the front panels paper handling menu. from there you can tell tray 1 to print first if paper is present or default to tray 2. factory settings are to print from tray 2.