Question about HP LaserJet 9040mfp All-In-One Printer

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HP LaserJet 9040mfp All-In-One... Problem


We can't get the printer to print out of tray 2, our executive sized paper. It keeps defaulting to tray 4, our letter sized paper.

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Re: HP LaserJet 9040mfp All-In-One... Problem

If want to take 3 pages print in same doc but printer fire continue the 1st pages not 1 next 2, next 3 by serialy

Posted on Sep 04, 2008

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Re: HP LaserJet 9040mfp All-In-One... Problem

You first need to run a configuratin page from the infromation menu on the printer. It will tell you what size and type paper the printer thinks is in tray 2. If that does not match what is actually in the tray (size) then you may have a issue with the paper size switches on the right inside cavity of the paper tray. If the switches, there is a samll pca board behind the black cover with the 3 metal springs. That board is the same for both trays 2 and 3 so you could switch the boards to see if that is the issue. It could also be as simple as the paper tray bar not aligned correctly and the easy way is to switch trays 2 and 3 and see what happens. The type setting which is inputed at the printer if not matching the job will cause the paper to not be drawn unless that type is asked for. Example if someone changed the type to preprinted and you do not ask for preprinted it will never draw from that tray. Hope this helps.

If tray 2 & 3 have same size/type, will pull paper from 3 until empty. Make sure that the tray selection (or paper type) in the printer driver or software application is set correctly. (The printer driver and software application settings override the printer control panel settings.)

Posted on Jan 09, 2008

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If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
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Hope this solves your problem.

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are you keeping paper in both trays??

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