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If the radio is a factory radio the code to unlock it should be on a bussiness card size peice of paper with the owners manual and warrentee booklet. The card will say radio code and have a six digit number.
Tereca, the quickest way to answer your question is for you to Call Dimplex USA, Technical Service at 888-346-7539. And if you have misplaced your Owners Manual, ask them to please send you one. Have the Model Number of your heater handy, when you call.
If google and manufacturer website are of no help then ask a search agency like http://manualfox.com - They do a great job. The service is not for free, but often worthy (you only pay if they find what you are asking for).
When this problem occur you need to set the memory card unlock or not
protected.
Remove the memory card from camera and you can see a small button in
the memory card, so you need to slide that to set the memory card unlock
or not
protected.
you can find your IMEI on the phone's box(among a few barcodes) or on stickers placed inside the box along with the manual, or underneath the battery. I dunno which aplies for you-check it and report back...
Product manual can be downloaded in a pdf format from here http://support.rca.com/doc/Device_Documents/manuals/RTD170_manual.pdf?deviceDocId=309&navtypeid=2&pagetypeid=9&prevPageIndex=6&selectedmodel=RTD170&selectedFamily=generic&nvty=m
If you remember your code (4 digits) follow the manual instructions on page 21 of the pdf file.
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