Question about Motorola Mobility RAZR V3

2 Answers

Help! thought battery was dead but...

Hi,

I have the motorola razr v3--it's about a year old. One day it started sporadically turning off on me & within an hour it had to be plugged in to the wall to turn on. It works fine, when plugged into the wall. My first thought? Buy a new battery.

So I did. I received it today, in fact. Result? Same problem. I charged the battery for about 5 minutes, looked down & the screen read "charge complete" so I figured "that's weird--but I guess the charge is complete"...

Well, when I turn the phone on it works if plugged into the wall but not unplugged. I'm going to try to keep charging the new battery overnight, but I have a sinking feeling that's not the issue. Do you know if there's a way to clean around where the battery gets put? Anything else I can try??

Thanks!

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  • dstrait Jan 09, 2008

    Oh, and by the way--my husband uses the same charger, and it charges his razor fine. That means the charger isn't the problem...

  • dstrait Jan 10, 2008

    thanks! could you tell me how to do a master reset??? i'll try to look it up online as well.

    great!

  • razr prob Apr 18, 2008

    My razr only works when it's plugged into the charger... I've removed the battery, etc... to no avail...

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2 Answers

Yes but how do u do a fucking master reset

Posted on Feb 06, 2008

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  • Master
  • 7,752 Answers

Try a master reset and clear all data on the phone......if that does not work have the phone's firmware reflash by taking it to a professional mobile store and getting it done there.

that should fixed you issues with the phone :)

Posted on Jan 09, 2008

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