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OEM ID Mismatch Message on my 4025

I have a Xerox 4025 and just ordered a compatiable toner cartridge. I don't have the owners manual but when I put in the cartridge I am getting a message saying the "OEM ID Mismatch" is there a way to fix this

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 208 Answers

SOURCE: cant get rid of blinking error message, nothing works

  1. Find the pink Clear button on the Control Panel.
  2. Find the button below the word Auto. Under image quality
  3. Press these buttons in the following sequence: [Clear], [Auto], [Clear], [Auto] NOTE: All of the lights on the Control Panel should go out and the LED Display should go blank. If the lights do not go out, then repeat step 3 until they do. It may be necessary to increase or decrease the pace of the [Clear], [Auto], [Clear], [Auto] sequence.It may be clear Copy quality, or image quality
  4. Press the [10's] key one time and the [1's] key four times to enter '14' in the LED Display, as if you were to make 14 copies.
  5. Press the green [Start] button.
  6. Press the pink [Clear] button two times.
  7. The WorkCentre should now warm up and come to ready.
  8. If the above steps do not clear the error code, repeat steps 3 to 6 a second time.

Posted on Dec 05, 2007

  • 53 Answers

SOURCE: xerox 5305 copier excess toner

sounds like faulty drum cleaning blade,which is usually contained in the replacement drum module.I would be inclined to take the drum unit back where you got it (unless you replaced it with a second-hand one) 99% certain the problem is contained in that module

Posted on Feb 27, 2008

  • 4 Answers

SOURCE: OKI C3200N laser printer, low toner problems

For each toner there is an individual toner sensor. There is a real good possibility that the metal contacts on the sensors have become dirty. Typically, a little bit of canned air directly on the sensor contacts will resolve the issue.

After removing a toner cartidge, look to hte left side of where that cartridge rests. The sensor is located there.

Posted on May 23, 2008

SOURCE: toner not set insert toner message

Yes that paper trick also worked for me. Thanks for putting it up!

Posted on Nov 09, 2008

  • 2072 Answers

SOURCE: I am using the workcentre and it says toner supply failed

You wont find any tape on the cartridge. There is none. That is an improper message. It is possible the ink cartridge will solve it, but it is more likely that one of the springs located in the copier where the back of the toner cartridge inserts is bent and not making proper contact with the toner cartridge. I have seen that cause that very problem several times.
Because you are receiving that message about the tape. That strongly suggests that you need to have the machine firmware updated to the current version. Sound like the machine you have has an older version of the machine firmware.
You can find the firmware and installation instructions at Xerox.com. It will be under Drivers and Downloads.

Posted on May 30, 2009

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