Question about Xerox Office Equipment & Supplies
I have a Xerox 4025 and just ordered a compatiable toner cartridge. I don't have the owners manual but when I put in the cartridge I am getting a message saying the "OEM ID Mismatch" is there a way to fix this
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Posted on Jan 02, 2017
Posted on Dec 05, 2007
SOURCE: xerox 5305 copier excess toner
sounds like faulty drum cleaning blade,which is usually contained in the replacement drum module.I would be inclined to take the drum unit back where you got it (unless you replaced it with a second-hand one) 99% certain the problem is contained in that module
Posted on Feb 27, 2008
For each toner there is an individual toner sensor. There is a real good possibility that the metal contacts on the sensors have become dirty. Typically, a little bit of canned air directly on the sensor contacts will resolve the issue.
After removing a toner cartidge, look to hte left side of where that cartridge rests. The sensor is located there.
Posted on May 23, 2008
You wont find any tape on the cartridge. There is none. That is an improper message. It is possible the ink cartridge will solve it, but it is more likely that one of the springs located in the copier where the back of the toner cartridge inserts is bent and not making proper contact with the toner cartridge. I have seen that cause that very problem several times.
Because you are receiving that message about the tape. That strongly suggests that you need to have the machine firmware updated to the current version. Sound like the machine you have has an older version of the machine firmware.
You can find the firmware and installation instructions at Xerox.com. It will be under Drivers and Downloads.
Posted on May 30, 2009
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