Question about NorStar M7310 Corded Phone

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*talk busy Norstar M7310

*talk busy is the response when any feature button is pressed. It prevents any user from accessing telephone voice mail, or from transferring calls.
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  • Carl Navarro
    Carl Navarro May 11, 2010

    Unplug the voice mail system and plug it back in. I'm guessing it lost synch or worse, it's not installed.

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  • 14 Answers

Reset your voicemail, power cycle and see if that clears the problem.

Posted on Nov 20, 2009

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1 Answer

When I press memory buttons on one particular telephone in our office they all dial reception. How do I fix this?


PDF]Telephone Features Programming Guide - Avaya Support

https://downloads.avaya.com/css/P8/documents/100142941 AvayaNORTEL NETWORKS is a trademark of Nortel Networks. ... All other trademarks and registered trademarks are the property of their ... One-line and two-line displays . ...Memory buttons . ... Call anomalies for telephones without line buttons . .... Select how you dial your calls . ... Receive a busy signal on an internal call .

Norstar How to program phone how to program voice mail ...

www.phonserv.com/1_PDF_user_guide_meridian_norstar_phone_syste...
Nortel Networks Meridian Norstar How to program voice mail phone feature codes ...Modular ICS KSU must be programmed with an M7310 or a M7324 telephone. ... Lift handset, press Voice Call key or press the Feature button, then press 66 2. .... At the LOG: prompt, enter your mailbox#(extension #. and your password all ...

[PDF]N QRTEL NORSTAR


Jan 18, 2016 | NorStar M7324 Telephone

3 Answers

Norstar M7310 all features inactive


I have been asked to advise, but sadly I am totally ignorant of the product,or its likely method of operation.

I wish you well, and I'm sorry that I cannot help or assist.

robert

Mar 29, 2017 | Nortel Norstar Meridian Phone System With...

1 Answer

I have a M7310 Norstar and at this time all features are invalid. What can be done to fix this problem? Cannot access voice mail, cannot transfer calls to a voice mail, etc.


If none of your voicemail features are working(F980- F989) then somethings wrong with the voicemail itsself. Check to see if the power light is on inside the voicemail cabinet. If its lit, then try cycling the power on and off and wait abot 10 minutes to see if the voicemail comes back online.

May 04, 2010 | NorStar Meridian M7310 Phone

1 Answer

I have M7310 phones with the complete system I can not seem to be able to activate our mail box system, we tried entering f:981 and F:983 however it says feature inactive


If none of the voice mail feature codes work (feature 980-989) then the voice mail system is either not working or isn't recognized by the telephone system.Go to your communications closet and check to see if theres a power light on in the voicemail.If not then you might want to call in your tele system service provider.

Jan 15, 2010 | NorStar Meridian M7310 Phone

2 Answers

I am trying to program a button on my Norstar M7310 telephone with a line pool, but I don't know the line pool access codes. Where can I find those?


the access code is the number you dial to access an outside line like 9 or 81 etc.
To program a button to access a certain line pool, press feature *3 press the button you want to be the line pool access button then press feature 64 and the pool access code. ex. feature 649 or feature 6481

Nov 02, 2009 | NorStar M7310 Corded Phone

1 Answer

Mailbox locked how to unlock it


First you will have to find out the extension number that is giving you issues.

How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).

Default password is "0000".

Apr 20, 2009 | NorStar M7310 Phone

1 Answer

Problems with norstar m7310 corded phone do not disturb feature


What do you want to change? What feature is programmed on the button?

"EACH OF THESE CODES ARE PRECEEDED WITH THE ""FEATURE" " KEY"

**CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
(CICS AND ICS 2.0+)
**ADMIN NORSTAR ADMINISTRATIVE PROGRAMMING (SYS Coordinator)
**BASIC NORSTAR BASIC PROGRAMMING (CICS & ICS S.0+)
**SET NORSTAR SET PROFILE
**LINE NORSTAR LINE PROFILE
**USER NORSTAR USER PREFERENCES (CICS & ISC 2.0+)
**TIME NORSTAR TIME AND DATE (CICS & ICS 2.0+)
*0 BUTTON INQUIRY
*1 FEATURE KEY EXTERNAL AUTODIAL
*2 FEATURE KEY INTERNAL AUTODIAL
*3 FEATURE KEY PROGRAMMING
*4 PERSONNEL SPEED DIAL
*501 SELECT ENGLISH
*502 SELECT FRENCH
*503 SELECT SPANISH
*6 RING TYPE
*7 DISPLAY CONTRAST ADJUST
*80 RING VOLUME ADJUST
*81 MOVE LINE KEYS
*82 DIAL MODES
*831 AA ON/OFF (CICS)
*832 CCR ON/OFF (CICS)
*833 AA/CCR RECORDING MAINTENANCE (CICS)
*84 AUTO LOG OPTIONS
*85 CALL LOG PASSWORD
*89 PROGRAMMED RELEASE
*9 RUN/STOP
0 SYSTEM SPEED DIAL
1 SEND MESSAGE
#1 SEND MESSAGE CANCEL
2 RING AGAIN
#2 RING AGAIN CANCEL
3 CONFERENCE / TRANSFER
#3 CONFERENCE SPLIT
4 CALL FORWARD
#4 CALL FORWARD CANCEL
5 LAST NUMBER REDIAL
60 PAGE GENERAL
61X PAGE INTERNAL ZONE (1-6)
62 PAGE EXTERNAL
63X PAGE INTERNAL ZONE (1-6) PLUS EXTERNAL
64 LINE POOLS
65 MESSAGE REPLY
#65 MESSAGE REPLY CANCEL
66 VOICE CALL
67 SAVED NUMBER
68 RESTRICTION /COS OVERRIDE
69 PRIORITY CALL
70 CALL TRANSFER (BLIND)
71 LINK (HOOK FLASH)
72 TIMED RELEASE
74 CALL PARK
75 GROUP CALL PICKUP
76 DIRECTED CALL PICKUP
77 CALL DURATION TIMER
78 PAUSE
79 EXCLUSIVE HOLD
800 TRUNK ANSWER
801 CALL QUEUING
802 GROUP LISTENING
803 SHOW TIME
804 WAIT FOR DIAL TONE
805 TEST SETS (2.0)
806 HIDE DISPLAY
808 LONG TONES
810 MAKE BUSY
811 CALL INFORMATION
812 ENTER CALL LOG
813 LOG IT
815 AUTO BUMPING
817 IRAD TRANSFER (CICS ONLY)
819 OUTGOING NAME AND NUMBER BLOCKING (4.1)
#819 CANCEL OUTGOING NAME AND NUMBER BLOCKING
82 CAMP ON
83 PRIVACY CONTROL
84 LINE REDIRECTON
#84 CANCEL LINE REDIRECTION
85 DO NOT DISTURB
#85 CANCEL DO NOT DISTURB
86 BACK GROUND MUSIC
#86 CANCEL BACKGROUND MUSIC
87 "SERVICE MODES (DR-3,4,5)"
#87 CANCEL SERVICE MODES
870 SHOW SERVICE MODES (CICS)
871 EXTENDED RINGING (ICS)
#871 CANCEL EXTENDED RINGING
872 ALTERNATIVE RESTRICTIONS
#872 CANCEL ALTERNATIVE RESTRICTIONS
873 ALTERNATIVE ROUTING
#873 CANCEL ALTERNATIVE ROUTING
88 VOICE CALL DENY
#88 CANCEL VOICE CALL DENY

FEATURE 900 CODES ARE USED FOR OPTIONAL EQUIPMENT SUCH AS:
"VOICE MAIL, ACD, DIAL BY NAME, DOOR PHONE, ETC."
THE FOLLOWING ARE SOME COMMON USAGES:
9** "RAD PROGRAMMING (RAD 2, FASTRAD)"
9*0 RAD TRANSFER (ALL BUT CICS IRAD'S)
9*1 CHECK FEATURE CODES FOR VOICE MAIL
9*2 SMDR Admin
9*3 LOGGER TIME STAMP
9*3 VMI Codes(this was on an 8x24, came up on this code rather than F9*9)
9*4 NORSTAR DOOR PHONE PROGRAMMING
9*5 FLASH LOW RANGE CHECK FEATURE CODES
9*7 ACD ADMIN MAINTENANCE SESSION
9*9 VOICE MAIL INTERFACE (VMI) CODES
900 SMDR,enter an account number to be logged with the call
901 ACD LOGIN
901 VMI Admin
902 ACD UNAVAILABLE
903 VOICE MAIL HIGH/LOW RANGE SELECTION (DISABLED AFTER USE)
903 ACD CANCEL WRAP
904 ACD HELP
904 FLASH ACD LOW RANGE LOGIN/OUT
905 ACD CATEGORIZE
905 FLASH LOW RANGE DN IDENTIFIER
906 ACD RECORD CALL
906 FLASH LOW RANGE VM TRANSFER
907 FLASH LOW RANGE VM INTERRUPT
908 STAR TEXT (OBSOLETE)
908 FLASH ACD LOW RANGE BUSY MODE
909 ACD ANN. MAINTENANCE
909 FLASH ACD LOW RANGE QUEUE STATUS
910 FLASH LOW RANGE LEAVE MESSAGE
911 FLASH LOW RANGE OPEN MAILBOX
912 FLASH LOW RANGE OPERATOR CONTROL
913 ACD CALLS QUEUED
913 FLASH LOW RANGE SYSTEM ADMIN LOGIN
915 NORSTAR VOICE MAIL 2ND LEVEL ACCESS (PSWD=ACCESS2)
920 ACD ADMIN SESSION
921 ACD ROUTING SESSION DAY/NIGHT
922 ACD ADMIN STATISTICS SESSION
923 ACD GROUP STATISTICS SESSION
960 DIAL BY NAME (CINTECH NSVM OPTION)
961 DIAL BY NAME ADMIN (PSWD=1234)
980 VM SEND MSG TO ANOTHER MAILBOX
981 VM LOG INT MAILBOX
982 VM OPERATOR STATUS(PSWD=OPERATOR(67372867))
983 VM ADMIN PROGRAMMING (PSWD=1020000)
983 VM SOFTWARE LEVEL(LOGIN THEN OPTION 9)
984 VM TIME AND DATE(STARTALK Pswd=1020000)
984 AUTO FOREWARD TO VMAIL(NSVM4.0)
984 FLASH ACD LOGIN/OUT
985 "VOICE MAIL DN INQUIRY(RESET VM ADMIN PSWD 9,73738767793)"
986 VOICE MAIL TRANSFER
987 VOICE MAIL INTERRUPT
988 VOICE ACTIVATED NAME DIALING (NSVM 4.0)
988 FLASH ACD BUSY MODE
989 RECORD CALL (NSVM 4.0)
989 FLASH ACD QUEUE STATUS

Dec 02, 2008 | NorStar M7310 Corded Phone

1 Answer

Norstar ICS 4.0 password


How to Change a Mailbox Password 1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

Jun 20, 2008 | NorStar Meridian M7310 Phone

1 Answer

Meridian M7310 phone system


We had a tech come in who has worked on the system a long time ago and he said because of the power surge it fried the Star Mini. He said they are hard to get and may have to search on Ebay. We only had a battery backup instead of a UPS.
So for now we are without voicemail.

Mar 17, 2008 | NorStar Meridian M7310 Phone

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