Question about Washing Machines
I guess that when you say that the drum in the washing machine has opened you mean that the washing machine door has opened, and that the door lock is now stuck.
Try tripping the circuit breaker or disconnecting the power cord for a couple of minutes, to see if this can reset the appliance and unlock the door. While the machine is disconnected , remove load and empty water using a sponge.
If disconnecting power does not fix the issue, and the door is still stuck , then you may need to replace the door latch mechanism and the solenoid that may had been damaged when opening.
In that case call the manufacturer at the number listed on the owner manual.
Posted on Nov 16, 2009
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Posted on Jan 02, 2017
This is from the drum seal or bearing. Check/replace.
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Posted on Sep 10, 2010
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