Question about Xerox Phaser 8500/DN Printer

1 Answer

I have a Xerox 8500 DN and it is not recognizing the maintainence kit, have tried compatible and OEM Xerox kits but can not get to identify. on troubleshooting Test: 57 Drum Maint. Kit :Ck DM contact processing data No transaction found BB00400 FAIL RO: unidentified check DM contact. Error comes up on troubleshooter. It tries to find it when turned on but all new maint. kits I put in it won't recognize. any suggestions?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Xerox Contributor
  • 185 Answers

The maintenance kit needs to touch contacts to reset it.

There is a camshaft 020K14800 which may be cracked and therefore doesn't position these contacts. I suggest replacing this.

Whit
Item, Inc.

Posted on Aug 10, 2010

  • hopegis Nov 05, 2010

    Could this crached camshaft be the cause of my constant "Maintenance Kit Missing" messages?

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Xerox 8560 error code 07,007.40


That error signifies a problem with the printhead tilt, you need to replace the Process motor camshaft pivot kit, part number 8560-Z2.
http://www.iteminconline.com/8560-z2_8560-z2-xerox-8560-process-motor-camshaft-kit.htm

Feb 07, 2014 | Xerox Phaser 8500/DN Printer

1 Answer

Error number 07,010.43:41990


This error is due to the printhead being stuck and can't tilt, you need to replace the camshafts & pivot plate, they come in a kit, part number 8500-Z1

Jan 18, 2013 | Xerox Phaser 8500/DN Printer

2 Answers

Need to print but the maintenance kit is late


No. That maintenance kit has a chip attached to it. That will reset the machine, It is just a white roll impregnated with silicon to clean and maintain the surface on the drum.
It will take replacement of the kit to reset the machine.

Oct 06, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

8560 DN Replace Maintenance Kit


the maintenance kit keeps your melted crayons from sticking to the roller. You know the smell... and no you need a new one.

Sep 15, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8860 says "Maintainance Kit is Missing"


Most likely it needs service. Here is the service provider finder from Xerox.

Aug 24, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Install wiper on xerox 8560 dn


Hi,

The user guide is available here http://www.support.xerox.com/go/results.asp?Xtype=docs&prodID=8560&Xlang=en_US&Xcntry=USA&prodName=Phaser%208560

Also, I think there are two wiper blades on the 8560, one is on the maintance kit and the other is supposed to be removed, that was the old 860 that could remove theirs. Perhaps cleaning it will be fine. just open the top of the machine and its right there, give it a wipe and it should be fine. The other wiper blade on the maintanance kit and here is a link below to show you how to clean it!

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=355,E=0000000001343253407,K=1300,Sxi=12,Case=obj(902)

You can use this site to troubleshoot any problems with Xerox printers.

Niallbt

Feb 17, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8400/8500/8560 maintenance kit


No, it will not work because the chip (CRUM) is not compatable.

Jan 13, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Burning smell during warm up


This is a normal start up smell.

Dec 12, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Maintaintence kit


Be 100 percent sure you have the exact right one. When that happens you normaly have the wrong kit. They can fit but have the wrong part number. Actually its common

Jun 25, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Maintenance kit for Xerox 8500


Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.

Jan 15, 2008 | Xerox Phaser 8500/DN Printer

Not finding what you are looking for?
Xerox Phaser  8500/DN Printer Logo

310 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

Xeroxrep

Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

68 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...