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You need to call orange, they will send an invisible service message to the handset to cancel off the icon, I work for Orange, we do not cancel your voicemail, merely stop calls diverting to it, so if you had an unread message before you rang to stop it it will still be there. Ring 123 to see if you can still listen to the voicemail and delete it, if this doesnt work then call us and get us to send out a voicemail spool cancellation message.
Sounds like the call forward no answer isn;t set up on your extension. The first thing to do is to find out what the voice mail pilot number is. That's done by pressing feature 982. The display should say "set:xxx". The set number provided is the voicemail pilot number.
Next you'll need to enter system programming.
Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344. The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number.
Enter extension number you want to change call forward no answer on. Press the show key (top right arrow) The display should say LINE ACCESS Press the next key (bottom right arrow) . The display should say CAPABILITIES. Press the show key (top right arrow) . The display say foward no answer. press theshow key (top right arrow).. The display should say none. Press the chng key and enter in the voice mail pilot number.
press the show key again (top right arrow) To review the rings til forward. Press the chng key if you wish to change the ammount of rings til answered.
Press the release key when finished
If the phone just rings and it does not go to voicemail then there is a problem with the voicemail feature on your account. Odds are the feature is missing and needs to be added or readded to the account. Your best bet is to contact T-mobile and have them readd the feature. Have them test and make sure that you can access the voicemail before they end the call to ensure they have fixed the problem. Hope this helped.
Voicemail is completely reliant on your cell phone carrier, you must talk to them about fixing it. Its cutting out on people or hanging up on them, since the voicemail is not working. It also might be the problem behind how it hangs up immediately, it also could be a phone problem. But Im pretty sure its your cell phone carrier. For example I had a text message problem on my old smart phone, youd expect it to be a problem with the phone, but instead I had to get it re-setup through by cell phone provider as the settings messed up. (Settings sent to phone from the cell phone provider, not in the phone itself/originally)
This has nothing to do you with your phone, and everything to do with your cellphone provider. Give them a call, check their website, or your bill for a customer support number.
I think the issue is a misconception on the operation of the phone. The phone flashes for the first ring, vibrates for the second ring, and then rings for the 3rd and 4th ring before dropping to voicemail. it requires a registry modification as can be found on some forums to make it "ring immediately." If you put the phone on vibrate it will buzz immediately and skip the flashing lights step.