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The froth system does not sustain steam pressure or blows the cap off the shaft. This occurred at time of initial setup and continues to occur.

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Hi.
That happens because there is too much pressure, or because the cap is broken.
Too much pressure can be caused by a thermistor cutting off too late, or by lines clogged.
Call Jura, describe the problem, and point out that you have had the problem since first use. The machine is factory defective and must be repaired or replaced at manufacturer expenses.
Note: If you purchased the coffee machine second hand, then you may need to repair it at your own expenses. In that case the thermostat must be replaced.

Posted on Nov 16, 2009

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