Question about Sony Handycam DCR-TRV27 Mini DV Digital Camcorder

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On the DCR-TRV27 I don't see a black roller on Error C:31:23 on Sony trv27

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It probably fail off,which is very common problem, roller should be still inside of the camcorder. You also have to look for small white, lake tubing part that hold pinch roller on the shaft.

Posted on Nov 16, 2009


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Have c31:23 error code. Researched and think I am missing black rubber roller inside tape compartment. Does anyone know where I can get one, or what it is called?

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1 Answer

Error C:31:23 on Sony trv27

This is one of the most common problems on sony camcorders. It is caused by the loosening or loss of the rubber roller inside the tape drive mechanism. Try tapping the top of the cam when the tape is inside. If this doesnt work, open the tape deck and look inside to see if you can spot a single rubber roller inside. If not, then the roller has worked itself loose or gone AWOL missing..:(( However, fear not...the solution for this is to go to an office supply store and obtain one of those compressed air cans used for dusting off keyboards and such. Amazingly, the plastic tip on the compressed air can (where the air comes out) can be used as a replacement for this rubber roller. It fits the metal spindle that formerly held the roller perfectly and allows the cam to function without the rubber roller and without the dreaded C31:23 "your camera is dead and useless and will no longer function" evil Sony message... Check out this link for a discussion of this problem:

Jun 12, 2009 | Sony Handycam DCR-TRV27 Mini DV Digital...

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No sound download from DCR-TRV27 Sony Mini

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Feb 03, 2009 | Sony Handycam DCR-TRV27 Mini DV Digital...

1 Answer

My Sony MiniDV TRV27

The moisture that got inside has probably begun to corrode the connections to the control panel. Your best solution is to get the camcorder to a qualified technician and get it cleaned (the circuit boards cleaned) as soon as possible. If you want to try opening up the unit yourself (I don't recommend this because the units are fragile inside and easy to damage) you will be looking for the ribbon cable and the connector where the control panel connects to the main board. You will likely see either a white crystalline substance or perhaps a black substance on the connector or the ribbon cable (this is the corrosion ) which you can clean off with a toothbrush and perhaps some Caig Labs R5 (available from Amazon, a type of contact cleaner). Be sure to rate this solution. Thanks!

Nov 08, 2008 | Sony Handycam DCR-TRV27 Mini DV Digital...

1 Answer

Sony DCR-TRV27

i have (or probably had) the same problem. Try this - there is a small reset button on the left side panel of the camcorder. While the set is on VCR model press this and keep pressed for 30 seconds or so. The corrected image should return and probably the problem would go away. I tried this by chance and the problem doesn't seem to recur.

good luck.

I have another problem though:
In my Sony DCR-TRV27 - A part of the left side console buttons do not work - the tape controls (REW, FF, STOP, PAUSE, PLAY) work alright. The Memory Stick controls seem to work alright. But, pressing the Menu button does not bring any menu display on the screen. Similarly, the scrolling wheel on the front seems not working. A couple of years back the moisture went inside (I went to Niagara falls!). For few weeks whole of the panel wasn't working but now most of it works. But I cannot get the Menu option work. I would be glad to hear if you have any other suggestions / advises. thanks for your time,

Nov 06, 2007 | Sony Handycam DCR-TRV27 Mini DV Digital...

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