Question about AT&T Blackberry Curve 8300 Smartphone

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My roller will roll to side to side but wont push down on my blackberry phone

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PLEASE FOLLOW THESE STEPS AND CHECK Go to main menu Go to Options. Select the Screen and key board. Scroll down and Select Horizantal and Vertical sensitivity to 100.
Hope it works

Posted on Nov 20, 2009

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The tracking ball has seized and wont let me scroll down on menus


best thing to do, other than taking it apart is to get a hard flat surface and a sheet of a4 paper, take any cases etc off the phone hold it flat down to the surface and then roll it around, i normally find in a circular motion works best, this frees mine up perfectly. failing that you will need to take it apart which isnt that hard and clean the pressure pad below the roller ball but this is a bit fiddly!

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Hi. BlackBerry smartphone trackball fails to roll in a particular direction because, debris is lodged in the trackball.
The trackball user interface found on certain BlackBerry smartphones is similar to the trackball used in a mouse in a desktop computer.
Using for certain period debris comes in contact with the trackball and affects the usability of the BlackBerry smartphone, rapidly roll the trackball up, down, left, or right to potentially correct the problem.
If rapidly rolling the trackball does not correct the problem, please contact your wireless service provider for support options.
I hope this information will be helpfull.

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1 Answer

I can't scroll down with the rollerball


The balls on the blackberry's get clogged up with finger oil, skin, and all sorts of grime I think. But I fixed mine by shutting the phone down and then rubbing hard against the roll ball in each direction and pushing each time until the clicker under the roll ball clicked. You could also try alcohol.

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1 Answer

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It has been in my experience with the 8100 that if you can't scroll a certain direction, there was debris on the roller preventing it from registering the roll. Turn the phone off, press down on the track ball (as if to press a button) roll the ball down (in your case). This may help dislodge whatever debris is caught in the roller. It has worked for me several times. You may want to try and clean the trackball as well with some rubbing alcohol and a q-tip.

If it were a software problem, then I would imagine you turning off the phone (battery pull) would clear this up anyways.

Best Regards,
Bill

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Please change the sensitivity, to change the sensitivity follow the below steps
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1 Answer

My blackberry roller pointer, will roll from icon to icon, but when I push on it to click application, it does nothing, please help!


Did you try taking out the battery and putting it back by restarting it because it gets all used up sometimes.

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