Question about LG KP500 Cookie black on T-Mobile U-Fix £25 Text , with 30 mins & 500 txts a month Cell Phone

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My phone is on prepaid.it also shuts down automatically,after it shuts down it send five messages to other people which is being deducted from my prepaid credit...whats happening??

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Dear mike just been down to meteor had row with them . My daughters phone kept swithching off and every time she kepttrying to connect to internet wud switch off. They said its unrepairable fault on inside of phone were charger goes in "she must of forced charger in " have been on internet and these lg phones seem to be given problems . one person said physical damage to bothe their childrens phones caused by this. if anyone out there has the same problem send me email to casmbrady@hotmail.com because I am taken them on!!!!!!!!!!!!!!!!!!!!!!

Posted on Nov 16, 2009

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Posted on Jan 02, 2017

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Urgent Basis Customer Heart Pain Complain:

Sub: Complain For Unexpected deduction from my prepaid valance amount

Dear Sir,
Idea prepaid Cellular Mobile Phone Service Ltd.Gujarat, India

I am a new customer of prepaid idea cellular phone since last 3-4 months. My cell number is 09574827656, IMSI number 404240105156998 and present adress-B1-14 Sundaram Co-Op. HSG society Raveria Park near Moraji Circle Vapi (Valsad) Gujarat, India.
My complain is Unexpected amount Rs-110 at one time has been deducted at dated January14, 2010 from my valance amount Rs 198 at 7.0PM when I observed the balance at 9:30PM my balance was 88 Rs whenever I did not make any call at that period. Than I make a call with customer care officer they tolled me that I am use internet searching but I did not do any such type of searching. On the basis of their telling than I tolled him Pl send me detail of searching they refused my request.
and they completely surrender for giving to me any solid proof supporting to his claim of searching.
Please tell me how can a customer bear such type of unexpected deduction bethought any prove support to customer cry. Again request Give me a acknowdgement supporting to my Complain and do the needful action to support my complain.

Thanks
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09574827656

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1 Answer

The phone just send mms's to other phones


The phone have received a virus before or a file that you transferred to the phone has a virus & now it is sending out MMS automatically. It'll be a deductible in your prepaid or post paid load.

What you have to do is to reboot reset the phone.
(will erase all the files in your phone memory) so backup your files

steps on how to reset the phone:
(sim card & memory card should be removed)

Phone should be OFF then press *, 3, green call button & press & hold the power button. You shoul keep on pressing the button for about 10 - 15seconds then the phone will boot up.

setup the time & date & the country that you're in then monitor the performance of the phone.

If the phone still sends out MMS, the phone should be reflashed through a local repair shop.

Hope that'll help you..

Happy Holidays.

**Please rate my post**

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