Question about Heating & Cooling

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I have an Edgestar Portable Air Conditioner AP12000HS. The Air Conditioner works wonderful, however I can't get it to heat, I put the Mode Button on red which is supossed to put the heater on, it will run for a few minutes and then shut off and it does not take the chill out of the room I have the unit in, is there some kind if thermostat internally which can be set? The way it runs now does not do me any good as a heater.

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  • lgross15 Nov 16, 2009

    This is a brand new unit, the heater was just turned on for the first time a few days ago, is this a warranted item and if so I do I get paid for it or does the repair facility bill you? Please let me know. Thanks "Larry"

  • lgross15 Nov 16, 2009

    I had to leave a message for them to call me back, I will let you know.

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The unit has a built in thermostat in the front control panel, this is what maintains the set temperature, it is very likely that this control is defective, all the controls for the unit are contained in the CCU (central control unit) and it is replaced as one part, you can locate a repair facility for the unit at the following number.
1-866-319-5473
Web: http://www.edgestar.com

Posted on Nov 16, 2009

  • yadayada
    yadayada Nov 16, 2009

    yes this unit is under warranty for 90 days the number i gave you is the one you call for warranty service.



    1-866-319-5473

  • yadayada
    yadayada Nov 16, 2009

    U can also contact the company at the web site and describe the problem



    Web:http://www.edgestar.com

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