Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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My KitchenAid KSCS25INSS stopped making ice. The optical system checks out as functioning properly. Suspecting a frozen water line, I unplugged the fridge and left the freezer door open for a couple of hours. After restoring electicity, I noted that there was ice in the ice maker, but it was not dumping into the bin. It seems to not enter harvest mode. Any suggestions? - RT

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  • rtaylor17 Nov 21, 2009

    I checked out the harvest mode, the harvest rake rotates. The ice maker fills with water. The diagonistics test results in three LED pulses occuring once. The manual says to make sure that the bail arm switch is in the ON position, but does not indicate where this switch is. Where is the bail arm switch?

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Do you have a water filtration cartridge in the refrigerator compartment? If so there is a good possibility that the water in the filtration cartridge is frozen. (One indication is that the cartridge wilI feel very cold (freezer cold). I had this happen to my KitchenAid side by side. If so, unscrew the cartridge and remove it, place it in your sink with the inlet side down (so that it will drain) and run hot water over it - do not soak it in hot water, just let the water run over it. (being a less than patient individual) I usually pick mine up and shake it every 10 15 minutes to help drain the cold water out of it. Once it thaws out, shake the extra water out and reinstall it. Mine started working right away and haven't had any more problems.

Posted on Nov 17, 2009

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Posted on Jan 02, 2017

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