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Re: Brother Intellifax 1" black line on right in send...
The most common cause of your problem is debris in the paper feeder. To fix this, lift up the feeder panel and clean out the feeder channel. Sometimes loose dirt or a scrap of paper will find its way in front of the scanner lens. A can of compressed air will usually do the trick here unless it's a smudge of some sort in which case it will need to be cleaned directly with a soft cloth.
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Sometimes you may see vertical streaks/black lines on the faxes you receive. Either your FAX/MFC's primary corona wire for printing may be dirty, or the sending party's fax scanner may be dirty. Clean your primary corona wire (see pages 13-18), or ask the sender to make a copy to see if the problem is with the sending machine. Cleaning the Drum Unit We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering toner. 1 Carefully turn the drum unit upside down. 2 Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 3 Return the tab to the Home position ( ) before reinstalling the drum unit.
Sometimes you may see vertical streaks/black lines on the faxes you receive. Either your machine's primary corona wire for printing may be dirty, or the sending party's fax scanner may be dirty. Clean your primary corona wire. I recommend placing the drum unit on a drop cloth or large disposable paper to avoid spilling and scattering toner. 1. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 2. Return the tab and snap it into the Home position, (Caution: If the tab is not at the Home position, printed pages may have vertical stripes). 3. Reinstall the drum unit into the machine. 4. Close the front cover. 5. Plug in the power cord first, and then plug in the telephone cord. or ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).
do a quick check on 2 things. - Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.
- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).
I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.
sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.