Question about Dell Dimension 9150 (DIM915MIN) PC Desktop

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How do i unseat my video card?

Have fatal error STOP c000021a (0xc0000135 0x00000000 0x00000000). Saw suggestion that video card issue and I should unseat it. I can open case but don't know which one is the video card.

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  • kstockton490 Nov 16, 2009

    Do I put the cd in while it is booting up since otherwise it loads xp and then automatically shuts down which then pulls up the fatal error message.

  • kstockton490 Nov 16, 2009

    I assume I have to take the back of monitor off but other than being able to remove pedestal portion and removing screws (Dell E196FPf) don't see any other means of opening it and don't want to crack it.

  • kstockton490 Nov 16, 2009

    duh! just re=read reply and realized it was cpu I was supposed to be dealing with not monitor. Can a layman easily "unseat" it or do I have to get someone to do that? How is it actually installed inside - can't really tell and don't want to mess around with it.

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It is simpe to figure out it's the one with the cable connected to the moniter follow it to your computer and look at the plug on the moniter and you will know which one to remove and reinstall. most likely the card came loose from a kick of the foot.

Posted on Nov 16, 2009

Testimonial: "good start - thanks. Because I have base only understanding of hardware need to know how to get at the card also"

  • Bruce Hathcock Nov 16, 2009

    More than likely the video card is loose in the slot do not need to reinstall the drivers. If it still does not work let me know.

  • Bruce Hathcock Nov 16, 2009

    unplug the power power down the video moniter and pull side off the computer you will find a screw that holds the video card it, remove the card pull it out and reinstall then rehook and try again. if it does not work try a new install of drivers, if it does not work then the video card is toast.

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Could be a driver issue too. Please reinstall the driver of the Video Card. Check for the video card which is seated perpendicular to the Motherboard, may be you can remove and re-fix it.

Posted on Nov 16, 2009

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1 Answer

Blue screen error STOP: c000021a {Fatal System Error} The windows logon process System process terminated unexpectedly with status of 0x0000005 ( 0x00000000 0x00000000). The system has been shut down.


It appears that your Windows Registry is corrupted. You can try to use a Registry repair utility like CCleane to fix it. If that doesn't work you will have to reload Windows OS (Operating System). For more info no this error code Google "c000021a".

Feb 07, 2011 | Dell Computers & Internet

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Sony vgc RB 30-I was putting in a graphics card on Friday for a dual monitor-vision Tek 7K 64MB DDR VTKRad7K64P. it said in the spotty directions to remove previous drivers for my old video card- which I...


The errors in computers make it miserable for their users to use them. They face so many problems when computers do not perform as intended. A very common error, which computer users can face, is the c000021a fatal system error.
This error is produced when it found by Windows NT kernel that either of the two processes Csrss.exe or Winlogon.exe has failed. Such processes could have stopped working due to many reasons like misaligned files being installed on the PC and a faulty restoration of files at the place where they were being used. In the event of such a situation, the Windows NT kernel stops the system and the stop c000021a fatal system error message is produced on the screen. This kind of a fatal exception happens when the PC can't tackle an exception and the program showing it needs to be closed.
This kind of a c000021a unknown hard error can be resolved by uninstalling the software that is not as per the needs of your PC. One can remove all the unwanted files present on the PC. An upgrade of the PC's operating system is also an alternative to restore it to its working condition and fix the stop c000021a unknown hard error.
The second solution to fix c000021a error from your computer is also very simple. You do not need to feel much hassled because of it. Just restart the computer. When the computer is booted, press the F8 button. Choose the last known good configuration and then press enter. This error generally happens when some software or hardware has been installed that is not as per the specifications of the PC. Therefore, after selecting the operating system you want for booting, the C000021a error will have been removed from your system.
However, it is better to utilize a registry cleaner software when the error still does not go away.
Windows registry includes all the information that is used by this operating system for carrying on with any operations like creation of documents. Windows Kernel uses all this information for executing the applications.
Registry cleaner software can ensure that the registry is cleaned of all the bad entries which have been causing an improper execution of files by Windows Kernel. Using this software is one of the most effective ways to fix the c000021a fatal system error. It can clean the registry without deleting any useful items from it which can lead to production of further errors.

Fix C000021a Fatal System Error is easy to do with registry cleaner. If you Scan Your Computer it will detect all the errors in your registry and safely remove them.

Dec 19, 2010 | Sony VAIO RB30C (VGCRB30) PC Desktop

1 Answer

Stop: c000021a {fatal system error}


start in safe mode with command propmpt and type chkdsk /r/f and let the system get scan.

Jan 20, 2010 | Dell Inspiron Notebook

2 Answers

STARTUP IS IN A LOOP, THEN:STOP:c000021a


In my experience, your computer's hard drive might be fried. I took a couple computer architecture classes and this seems to be the most reasonable answer. if I were you, i would find a computer technician just to be sure. Hope this helps, good luck
here are a few websites that might help
http://healyourchurchwebsite.com/2008/03/14/how-i-fixed-my-stop-c000021a-fatal-system-error-with-knoppix/

http://forums.techarena.in/windows-xp-support/771529.htm

Jan 01, 2010 | HP Pavilion a1610n PC Desktop

2 Answers

My pc`s screen is blue and it sais stop:c000021a ,is there? anything I can do to fix it


hello there
here is some information that should be able to explain this error and how to fix it ok?
best regards michael
  1. How to troubleshoot a "STOP 0xC000021A" error ... presents advanced troubleshooting steps for the STOP 0xC000021A error. ... STOP: c000021a {Fatal ... Note Most STOP 0xC000021A errors occur because Winlogon. ...support.microsoft.com/kb/156669
  2. "STOP: c000021a (Fatal System Error)" Error! RE: "STOP: c000021a (Fatal System Error)" Error! Ya, thats what I thought I might have to do ... RE: "STOP: c000021a (Fatal System Error)" Error! just input the ...www.msghelp.net/showthread.php?tid=66202 - 52k - Cached
  3. How I fixed my Windows XP Stop c000021a {Fatal System Error} with ... How I fixed my Windows XP Stop c000021a {Fatal System Error} with Knoppix Linux. 2008 March 14 ... Message: Stop c000021a {Fatal System Error} The Session ...healyourchurchwebsite.com/2008/03/14/how-i-fixed-my-stop-c000021a-f... - 53k - Cached

Sep 16, 2009 | Microsoft Windows XP Professional With...

2 Answers

Blue screen c000021a fatal system error


usually blue screen comes from unstable video memory or windows system or HD.
you may try
1) reinstall windows
2) change another HD to install windows
3) change new ram memory or change memories slot between one and another
if not fixed, to be sure your video memory damage which is insualted on board(separated with RAM), only the hardware repair can be fixed.

Jan 23, 2009 | HP Compaq nc6320 Notebook

1 Answer

Error Message STOP:c000021a (Fatal System Error)


Hi, satagoe, That error means there is a error in memory block c000021a

reinstall the operating system.





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Oct 20, 2008 | Computers & Internet

1 Answer

Stop: C000021a (fatal system error).The session manager initialization system process terminated unexpectedly with a status of 0xc000003a (0x00000000, 0x00000000)


Most places will tell you you're boned, but there is the option of using a live cd, such as Knoppix. The following website has a little bit of background on the problem, and how he fixed it.

http://healyourchurchwebsite.com/2008/03/14/how-i-fixed-my-stop-c000021a-fatal-system-error-with-knoppix/

Hopefully that helps.

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