Question about Logitech Harmony 880 LCD Remote Control

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We have owned and enjoyed our Harmony 880 for about 3-4 years. It has gradually become more and more difficult to use. It takes multiple "pushes" on the buttons to get it to function. Turning the TV on, for example, may take 6-8 pushes/aims. Pausing, fast-forward, etc. also are very difficult. Incidentally, we ALWAYS place the remote control in the charging station at the end of each day and make certain that it is making correct contact. HELP! Thanks, Joe

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There seems to be an issue with the Harmony 880/890 where, after a time, certain buttons that are used more often become unresponsive. They either need to be pressed very firmly (and sometimes held down for a few seconds), or they stop working entirely. This is probably due to the wearing out of the metallic bubble button that is beneath the film adhesive of the circuit board. However, the symptoms you describe can also be attributed to the IR LED's starting to go bad. Here are things you can look for to try to determine if the buttons are wearing out or the LED's are beginning to fail - Do the controls work any better if you are standing closer to the devices? Try from a 1-2 ft away. If things seem to improve, then the LED's are the culprit. If the results are the same, then watch the top of the LCD screen and when you push a problematic button, do you see the 'transmit wave' appear? Push the button down harder and hold it down longer. Does that make a difference? If so, the buttons are wearing out. If it turns out that the LED's are the issue, you can get these swapped out. Check my other posts for instructions. If the buttons are the problem, these are a little more difficult to repair, so you may want to try the 're-mapping' strategy as described below. Remember, the beauty of this remote is that you can create 'soft' keys using the LCD screen and re-map almost any key you like. Here is a link to a good post on the LogitechWe have owned and enjoyed our Harmony 880 for - 2_bing.gif forum which describes how to test the buttons and re-map them. Good Luck!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9796&p_created=1232640364&p_sid=1E1TzrCj&p_accessibility=0&p_redirect=&p_lva=3219&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzcsMzcmcF9wcm9kcz0yNzYyLDM0MCw3NjEmcF9jYXRzPSZwX3B2PTMuNzYxJnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9YnV0dG9u&p_li=&p_topview=1

Posted on Mar 05, 2010

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Follow this link to download a pdf version of the operations manual.

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Have you misplaced your Logitech Harmony 880 Remote Control Owners Manual?

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