Question about Motorola Mobility RAZR2 v9 Cell Phone

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Charging problem I just got this new motorola razr2 v9 that i ordered from you. But the phone won't charge with the charger. yhe USB doesn't work properly either. it seems that it's the phone itself that's broken. because i already bought a new charger and it doesn't work anyway. the green light on the front display goes on, but then the phone restarts itself and the green light goes off, and after that nothing happens.expect the phone goes off because the battery is low. and the USB doesn't charge either, i thought it did, but it only does the same thing that the charger.

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I think the charging port is bad and this could be as a result of factory error since the fault is not from you. The phone restarts probably because the charging ports is bridging.

I will advice that you purchase a desktop charger that will enable you charge the battery seperately and when the battery gets full, you insert it into the phone. You could get another battery so that while you charge one, you use the other.

Or if you can look for a repairer, that will help you fix the fault of your phone.

Best wishes

Posted on Nov 16, 2009

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Posted on Jan 02, 2017

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