1 Answer

Trutech 7 Digital Photo Frame

I just got my photo frame as a Christmas gift.I have a thumb drive with photos on it, plugged into the frame, but I do not know how to get the photos to show up. It says "no playable file"--also, I did not get a users guide with this thing-how may I obtaine one. Roberta

Posted by on

  • 2 more comments 
  • rjpyucca Jan 14, 2008

    Hello dahaka-My problem is that I have the photo files loaded onto a thumb drive, which is attached to the USB on the digital photo frame.I click on PHOTO and it says that it is loading, but then it says, 'no playable file"-----thank you for your prompt

  • rjpyucca Jan 15, 2008

    Hi-Okay-the photos are originally in my IPhoto file on my Mac Laptop. Now--on the digital photo frame, there is an icon labeled PHOTOS. (There is nothing to right click)I can click on the photo icon, and then it says 'loading' and then 'no playable file'.If I click on the arrow pointing to the right on the remote for the photo frame,
    it moves over to 'Setup'.When I click again on the right arrow on the remote, it brings up a screen with four icons, and the top one opens and it says Interval Time, or Transition Effect, . I do not see anything that says 'properties'.Sorry to be so stupid. Also, is there anywhere that I could possibly get a users guide for this thing?

  • rjpyucca Jan 16, 2008

    Well then please refer me to somebody who knows something ab out Macs and this digital photo frame, so that I can get this thing fixed, or else refund the $9.99 to get help!!

  • rjpyucca Jan 16, 2008

    You are not helping me, what did I pay 9.99 for?Please recredit my account for the $9.99. This is ROYAL RIPOFF!Supid. Roberta



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 347 Answers

Hi ,
Can you copy and paste your files into the computer? If so, you problem is that you click on the, and then a program opens and it say no playable file?

Posted on Jan 12, 2008

  • 1 more comment 
  • Santiago Vallejo
    Santiago Vallejo Jan 14, 2008

    Roberta, do you know what kind of file are the photos?
    If you dont right-click over the photo icon and select properties. Once you see the type of file it is, let me know.

  • Santiago Vallejo
    Santiago Vallejo Jan 15, 2008

    ah, im sorry Roberta, i didnt knew you had a mac.
    I dont know much about macs there isnt much help i can give you.

  • Santiago Vallejo
    Santiago Vallejo Jan 16, 2008

    Roberta there should be a button to say you still have the problem, if there isnt or you cant find it just rate me thx for trying, another expert will see the problem adn assist you.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I install photos on my Sylvania Digital Photo Frame Model SFPF785?

Relax, you have over six months until Christmas. Just follow the instructions in the manual, especially with regard to the picture size and dimensions.

May 28, 2017 | Sylvania SDPF752 7" Digital Photo Frame

1 Answer

I was gifted accura digital photo frame but I am totally illerate about its function ,please guide me

U have a digital camera?Use the Digital camera take pictures with the menory stick.Take out the menory stick,plug it in the Digital photo frame to tranfer pictures.Or no menory stick,plug direct in to the digital camera to tranfer pictures.

Jun 14, 2010 | Westinghouse 7" LCD Digital Photo Frame

1 Answer

Can't get frame to read files on USB flash drive

keep the drive you use to 2g or 4g max.for some reason a lot of the cheap frames cannot handle anything bigger.

Mar 29, 2009 | Nextar N7 - 7 Digital Photo Frame with...

2 Answers

TruTech 7 inch digital photo frame

Setup Menu>Custom Setup>Repeat Mode>All

Jul 22, 2008 | Electronics - Others

4 Answers

Trutech Digital Photo Frame

Image quality using default factory settings is awful. Colors are over-blown, faces are washed-out, and highlights are cropped. People on the internet compained that there is no brightness control -- there is..but its hidden in a menu. Press the Setup button on the remote and move to the "System" settings. I've found these settings produce a fairly correct balance of color, detail, and brightness:

* Brightness=5
* Contrast=1
* Saturation=2

Mar 31, 2008 | Electronics - Others

1 Answer

Trutech digital photo frame

Most digital photo frames do not have internal memory and require external media to be plugged in permanently. Only the expensive ones have there own memory and usually not a lot.

Get an SD card and move your photos to it, that way you won't need to have the USB drive sticking out of the frame. That's if the frame has an SD slot.

Jan 14, 2008 | Electronics - Others

1 Answer

Trutech 7 Digital Photo Frame

Get some tape, and tape a picture on top of it. Good for absolutely nothing else.


1 Answer

Trutech 7 Digital Photo Frame.

Try a new unformatted SD card (now they are around $10/1GB).


Not finding what you are looking for?

401 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tao Photography Experts

Phillip Hicks
Phillip Hicks

Level 3 Expert

917 Answers

Vuk B

Level 3 Expert

683 Answers

Tony Parsons
Tony Parsons

Level 3 Expert

5417 Answers

Are you a Tao Photography Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides