Hmmm, Try connecting to your computer,or open "My Computer"
and see if it recognizes the Disney Mix Max, if it does,
Double click the Disney Icon, and right click on something you want to delete, and click delete, or press "delete" on your keyboard. Be Careful not to delete things you want to keep though....
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You might want to delete it all off of ther and start over. Mine did that and it said the files were corrupted. I think it happnes after a while with the mix max. I don't know what else you can do. I know you have to plug it in, and go to "open folder to veiw files" you can delete them one by one from there.
The memory inmay have become corrupt and needs to be
reset. Please follow the instructions below to format the memory. Once the format is complete you'll need to copy your songs to the player again. Formatting the memory on Mac OSX:
Plug the unit into a USB port on your computer.
Click on 'GO' at the top of your Desktop screen and select 'Utilities' from
the list (up arrow key, Mac key, and the 'U' key at the same time).
Scroll down and select the 'Disk Utility' program.
Highlight 'DSC_FATDISK' located in the upper left hand corner of the
Next click on the 'Erase' tab at the top of the program.
Verify the 'Volume Format:' is set to 'MS-DOS File System (FAT12)'.
Next click on the 'Erase' button and this will bring up another window.
Click on the 'Erase' button again to verify the format.
That's not actually how you delete songs from the player. When you connect it to your computer you will see a new removable disk called Mix Max in your My Computer icon or in Computer if you have Vista. Open up that Mix Max icon and then you can highlight and delete only the songs you don't want or all of them.
It has to make a library file of the contents on the player. It uses
that file to display the titles and artists when scrolling through the
menus and what not. You'll have to format your player in order to clear
it up. This will erase everything and then you can put your songs and
stuff back on it. Just make sure that when you do you leave at least 4
megs of space for it to make that library file. Here's a link to the
manufacturers instructions on how to format the player.
The memory may be corrupt and it can't read the music files correctly.
Open your My Computer icon and plug the player into your computer. You
should see a new removable disk called Mix Max appear. Right click on
the disk and choose Format from the pop up menu. At the Format window
make sure that the File System is set to FAT32 and click Start. At the
next window click OK to proceed. You'll then need to add the songs back
to your player but it should correct the problem. When adding the songs
to the player again make sure that you leave at least 4 megabytes of
space available so it can create the library file.
I've run across this as well and it's actually a setting in Windows Media Player. The only way I've found to correct it (since I couldn't find it in the advanced options) was to start Windows Media Player and go to the sync page. Then connect the player to the computer. When Media Player recognizes the device it will pop up a screen (make sure you're in the sync page first) that says Windows Media Player - Device Setup. There will be two options, 1 to leave existing files and sync to remaining space and 2 to delete files before sync. Choose the first option to leave existing files and then click next and then finish. You should be able to sync new songs to the player now without it deleting the existing songs that are already on there.