Question about Philips HDD120 MP3 Player

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Philips HDD120 MP3 Player Problem

It will not accept downloads from my pc as its version of WMP is much older than mine and I am unable to upgrade it as the process is too high tec. for me. I have spent a few hours trying unsuccessfully on the Philips site. I have a Philips Gogear which is fine and have downloaded lots of music from Limewire so I do know how to use one. What do you suggest, please, because the item is currently useless to me ?

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Re: Philips HDD120 MP3 Player Problem

Go to

and follow the instructions on how to rollback to Windows Media Player 10

Dowload the latest version of the software from the Philips website - this will uninstall and reinstall a good verison of the Philips software. and then you should be good.

Difficult and timely - a bit. But the only way to save the player.

-Tha Mp3 Dcotor

Posted on Feb 05, 2008

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Device not recognized


Product selector site for the HDD120:

For support on the matching model:
1. Enter your country in the top right.
2. Enter the exact Model Number on the left.
When more devices show up, select your model from the list.

Use next information and guide to get the player connected:*&view=aa12_view_full.html&list=aa12_list_partial.html&slg=ENG&refnr=0021019&refdisplay=PI_C48_PHOENIX_ARIZONA_023&dct=QAC&ctn=HDD120/17

Download link for the GoGear device detection:"Detect Philips GoGear"

Need more help ? Just post a comment.

Dec 04, 2009 | Philips HDD120 MP3 Player

1 Answer


Look here.But it has a more then one MP3 Player HDD120

Oct 30, 2009 | Philips HDD120 MP3 Player

1 Answer

How do i put music on my mp3 player

Hi You must have WMP version 10 installed onyour PC.
Is your philips player recognized by your PC (my computer / philips 63xx)?
Have you got Philips device manager installed ?.
Try insert country of residence / player I.D. check out information.
Good luck.

Sep 19, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

Uninstalling windows media player 11

Follow the process on the Philips website -FAQ, "I have upgraded my Windows Media Player from 10 to 11 and encountered problem with synchronization and detection of unit by PC? What could be the problem?"

-skip over the part about updating the device drivers if you wish

-Tha Mp3 Doctor

Jan 16, 2008 | Philips SA4020 MP3 Player

4 Answers

Hdd120 on Vista

I'm a bit late to the party here but the solution is to right click the shortcut to the Philips DMM and run as an Administrator. It all works fine if you do.

Jan 09, 2008 | Philips HDD120 MP3 Player

1 Answer


Try downloading updated software from may need to specify what pc operating system you are windows xp, 98, 2000 etc

Sep 26, 2007 | Philips HDD120 MP3 Player

1 Answer

Error message while downloading from the mp3 player

First thing i would do is load the latest firmware and upgrade the dmm manager.

Feb 21, 2006 | Philips HDD120 MP3 Player

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