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Poor black print quality black prints greenish grey

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  1. Lift the printer access door, then remove the ink cartridges from the printhead.
  2. Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.
  3. Verify that only KODAK branded ink cartridges are installed.
  4. Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
  5. Close the printer access door, then make the same print.
If issue still continues:
  1. Verify that inkjet paper is loaded in the paper tray.
  2. Press and hold Cancel + Copy/Resume simultaneously until the On/Off light flashes green. The On/Off light continues to flash during the cleaning procedure.
  3. When the On/Off light glows a steady green, press and hold Scan + Copy/Resume simultaneously until the On/Off light flashes, then wait for the demo sheet to print.
If issue still continues:

the printhead for your printer is in need of replacement. Contact Kodak

Best of Luck

Posted on Nov 18, 2009

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