Question about Brother DCP-340CW All-In-One InkJet Printer

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Message comes as unable to clean ... cartridges are brand new no paper jam in the system the model is DCP 340 CW

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Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the
error is 50 or 51 there is error in Purge unit and printer require service.If the error is 48 - defective print head cable or circuit board.If the error is 46 the waste ink tank is full.Follow this:
1. Pres 'menu', 'mono start' then 'menu' one by one...
2. Press the arrow up or down to go to 'maintenance 80'.
3. Press 'mono start' several times to go to 'Purge'. Finding the PURGE will show some numeric value
which is Iassume the number of times the printer had cleaned.
4. Press 'arrow up' key and scroll for number "2" then press "set".Do the same for numbers 7, 8 and 3.After you have entered this combination, the purge numeric value will be reset to 00000.
5.Restart printer

Posted on Nov 16, 2009

  • Rasmus Havhus
    Rasmus Havhus Mar 19, 2017

    New Cartridges. Display says "can not change" (or similar in English - Danish "kan ikke ?ndre").

    I used this to see the error code: "Unplug the printer from power cord. Press and hold the "menu" button, then plug in the device. "

    = MACHINE ERROR 50.

    I then purged to 00000

    still MACHINE ERROR 50.

    What can it be?

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Posted on Jan 02, 2017

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