Question about HP OfficeJet 6310 All-in-One Printer (Printer/Scanner/Copier/Fax) w/USB Printer Cable , Retail

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HP 6310 needs to reset power. Tried turning off

HP 6310 needs to reset power. Tried turning off and then on. Continues to say reset power. HP said if this didn't work, to service the product. Any other suggestions. Thx.

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It may be the power supply itself! have any of you tried using a different power cord? the problem may not be in the printer but in the cord itself. i have 2 hp 6310's that were giving me the 'reset power' error. when i changed the POWER CORD, that error message went away and it went into the insert cartridges mode. good luck.

Posted on Mar 14, 2010

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Posted on Jan 02, 2017

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Motherboard problem?


In general it costs more to repair a printer than to replace it. Spares are not easy to get. Sorry.

Feb 23, 2014 | HP Officejet 6310 All-In-One InkJet...

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MY 6310 just stopped on me. I have to unplug and plug it back in but stops again. All lights are blinking and it said to RESET POWER.


HP 6310 Reset

There are 3 types of resets in the printer
1.Partial Reset
2.Semi full Reset
3.Full Reset


To do partial Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 3 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit



To do Semi full Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 6 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.



To do full Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 9 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jul 29, 2009 | HP Officejet 6310 All-In-One InkJet...

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Hp all in one 6310


If align cartridges never goes away, you must replace all ink cartridges for a sucessful alignment..

I'm afraid i;ve never heard of align PAPER

Dec 29, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Master Reset


I don't have a 6310 but I do have 4 printers one of which is a 5610. I never bothered w/ a reset switch because I would just turn the printer off, then unplug everying for 2min. Then I would reconnect everything back. If it doesn't work, I suggest you uninstall the software and reinstall it again. Let me know if this helps.

Nov 10, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP deskjet 6310 won't stay on.


hi dear

try this

> unplug the power chord while the printer is turned on
> press and hold the # and 3 button on the printer at the same time.
> while holding it, plug the power chord. wait for 5 seconds and release your hands.
> once the reset is finished, check whether you are having the same problem.

thanks

Mar 23, 2008 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

Error - carriage jam message


SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Mar 20, 2008 | HP Officejet 6310 All-In-One InkJet...

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