Question about Gateway Solo M675 Notebook
My gateway m675 has been infected with a virus and will not do anything..no internet access, control panel is blocked and i really need a recovery disk. I have tried, unsuccessfully to use the built in program but the virus is preventing access to it...any suggestion as to where I can purchase/download a recovery disk?
The system recovery application can be run 2 ways. If can be run from within windows as you have been attempting to do, and it can be run without going into windows.
The access the system recovery without going in to window:
Power your computer off.
Disconnect all external devices including printers and pc-card (external mouse and keyboard can be attached)
Power you system on and watch very carefully for a message that says 'Press F11 to start system recovery'
Press F11 as soon as you see this message.
From her you can go through the recovery process. Because you are dealing with a virus, it's a better idea to perform a complete reload (the destructive version) but it will completely erase all files on your computer. The danger in not doing this method is that some virus can be reactivated later if they have not been erased from the hard drive.
Posted on Dec 31, 2009
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Posted on Jan 02, 2017
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