Question about Gateway Solo M675 Notebook

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M675 virus need recovery cd

My gateway m675 has been infected with a virus and will not do anything..no internet access, control panel is blocked and i really need a recovery disk. I have tried, unsuccessfully to use the built in program but the virus is preventing access to it...any suggestion as to where I can purchase/download a recovery disk?

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The system recovery application can be run 2 ways. If can be run from within windows as you have been attempting to do, and it can be run without going into windows.

The access the system recovery without going in to window:
Power your computer off.
Disconnect all external devices including printers and pc-card (external mouse and keyboard can be attached)
Power you system on and watch very carefully for a message that says 'Press F11 to start system recovery'
Press F11 as soon as you see this message.
From her you can go through the recovery process. Because you are dealing with a virus, it's a better idea to perform a complete reload (the destructive version) but it will completely erase all files on your computer. The danger in not doing this method is that some virus can be reactivated later if they have not been erased from the hard drive.

Posted on Dec 31, 2009

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Posted on Jan 02, 2017

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Things you can try.
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  2. Run hardware diagnostics on the hard drive, as a hardware failure can mimic a software problem by files being damaged writing them to bad sectors of the media.
  3. If you can access the internet in safe mode with networking, or can access internet with another system, you can download several programs/tools to try to remove any infections. www.gur,in is one page with a large assortmant of tools to try to use to remove any infection. Sometimes you can install and run these in the safe mode or use safemsi.exe to enable some installers to run in the safe mode.
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Yes it is fixable...but that depends on what you are willing to loose and what you have on hand.
Those items that are guaranteed...are still infections sitting on your computer.
I'm presuming that the "recovery" you did was the factory install of the operating system, already partitioned on the drive?
If that's the case, chances are that partition is infected as well.
What I would suggest, is to format the drive and install Windows XP if you have the disc.
Unfortunately, an infected computer.....is an infected computer. unless you are very knowledgeable and are comfortable with going into your registry and manually removing files related to those viruses...your computer will be on a never ending course of disaster, especially with 120 items.

Yes there are virus programs out there that can help, but none are 100% curable.
Do you have access to a Windows Xp Cd with a legitimate CD key....that would be your best bet...to start from scratch with a clean install....

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