Phone is failing to charge - BenQ-Siemens EL71 Cellular Phone

Your phone could fail to charge for a number of reasons. 1. Check all connections -- charger to phone, battery within phone (did you drop it recently?) charger to wall socket, etc. Make sure connections are clean and well-fitting. 2. Make sure your battery is IN your phone, or that the back plate isn't loose letting the battery wiggle. 3. Has the phone been damaged by electricity or water? How old is the battery? If all else fails, take the phone to a battery store. They can test the battery and tell you whether the battery has failed, and sell you a new one that sshould charge, or whether the phone is kaput.

The first thing would be to replace the battery with a new one. If it charges, you're golden. If not, it could be the hardware of the phone (possibly the charge port).
Also try using a different USB cable and adapter to charge with, as those could be failing.

some phones do not start up because of not being well charged, others because of the way you store them especially in the cold weather phones may fail to start up but try charging your phone for a long time even if it fails continue charging, if it fails visit a techinician\

By going out, do you mean that the phone gives a low battery signal and then you lose the call?

Try replacing the batteries. Rechargeable batteries have a limited number of recharge cycles before they fail. If the batteries are over a year old, this is the likely problem. (Unfortunately, some degradation of the cells of the batteries happened while it was on the shelf after manufacture.) Charging the battery longer will only change the surface charge, not the deep charge when the battery fails.

If new batteries do not help, then the chargers may be failing. (I have had the chargers fail.)

If you are having a signal loss between the phone and the base, then check for electronic interference between the two units, move closer to the base or get the base as high as possible.

If you add a comment with your phone model, I'll be glad to give more suggestions.

I hope this helps.

Cindy Wells

Hi, there are two things you will need to test for ,

The charger and the charging port.

The charger of the phone might not be contacting properly causes it to fail or loose contact, that might be the reason it needs to be position properly before it charges.

You can use another charger to see how firm it will on another phone, so that you can be able to know if you will need to replace the charger with another one.

The charger port is where you plug in the charger to the phone for the phone to be able to charge.
Sometimes if the charging port is weak,itmight not be able to hold the charger properly,it will be failing contact.

Also you can use another charger to test with your phone and see how firm it holds on the phone and if it will charge the phone without failing.

I guess when you test for the charger and the charging port, problem will be solved.

Feel free to pass your comment.

Thanks for using fixya....

1. hi..
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3. When you pick up your GE cordless phone and press a button, the phone should beep as a confirmation that a button has been pressed. If the telephone handset does not beep, or if it does not respond to any buttons, the battery may be in need of a recharge. Verify that the cordless phone base unit is plugged in to an electrical source, then place the handset into the charging cradle. If no lights illuminate on the phone, or if charging fails to correct the issue, clean the metal charging contacts on the cordless handset and place the phone back on the charger. If it still fails to respond or to charge, the unit may need to be serviced or replaced.
4. If the cordless phone charges up and appears to be ready for use but dies after only short periods of use, the internal rechargeable batteries may need to be replaced. Replacement batteries are widely available at electronics and discount retail stores. Note your phone's exact model number, as this number will be necessary when purchasing a replacement battery.

Check the adapter voltage with a multimeter, If there is no voltage then the adapter has failed.
If there is voltage then remove the battery and clean the contacts, clean the terminals in the phone. connect adapter and check voltage, if present reset battery and charge, if not the battery is faulty.
If there is no voltage on the phone terminals, then the charging circuit in the phone's motherboard has failed.

Either your battery is shorted (diagnosed with an incurable disease) or your charging port is damaged. Examine the port of your charger and determine if looks in the same condition as it has always been.

Best way to diagnose your Nokia 3230 is to try a new battery. If the new battery will boot up the phone and charge the device, then you just needed a new battery. If the new battery only works to boot up the handset, but still fails to charge then your charging port is damaged or failed.

Thanks.

main-board could be faulty , or you could try and change the battery or reflash the firmware and see if that helps it.