Question about Kenmore 62802 Electric Dryer

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I have a Kenmore special edition model # 110.63912100 (S/N ML350387S) that will not heat. What do you suggest, heating element, thermostat, or ???

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First make sure you have 240 going to the dryer.you will nead a meter check this.if you have 240 ,than you nead to unplug unit.pull unit out and take back panal off.on the right side you will see the heating colom.at the top is one of the high limit switch's.you will nead a continueaty meter to check this.at the bottom you will see the other high limit switch.make sure you unplug wire's before you check them.under thst you will see the heating element.remove wire's and check out element.also look for bad wiring.if all check good, you nead to call for service call.

Posted on Nov 16, 2009

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Posted on Jan 02, 2017

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The thermostat controls the heating element. If it comes to temp you know the element is OK. The thermostat can be tested. or just replace it.

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It sounds like your heating element has given up the ghost and broken OR you have a bad thermostat that isn't telling the heating element to work. I would suggest you find the tag on your dryer with the model number on it and then go to www.searsparts.com and look it up and find the heating element and thermostat and decide if you want to spend that much.

NOTE: Usually, on older models, I always recommend that my client replace both so that I don't have to come back again in a few months to change the other. They seem to both fail close to each other.

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1 Answer

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It doesn't necessarily mean the heating element is busted when an electric dryer stops heating. The heating circuit is not just composed solely by the heating element, it is composed by the thermal cut-off, high-limit thermostat, cycling thermostat, motor centrifugal switch, and the timer. The first thing to look at when an electric dryer stops heating is the thermal cut-off. It cuts power to the heating element when it blows most likely due to the failure of the high-limit thermostat. The thermal cut-off must be replaced, together with the high-limit thermostat, if found open. Click on the link below for the detailed instructions in troubleshooting this problem.

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could be the thermal fuse or the heat element to start with.  also, check to make sure you have 220v at the outlet

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You probably have a bad thermal cut-off . This is the small thermostat , located at the top of the element housing . This " thermostat " should read infinate resistance ( no resistance ) . You can put the 2 wires togather , and see if heat comes on . pt # 3399848 . Both thermostats , should read 0 resistance . They are normally closed . The thermal cut-off , will not reset itself , if open . This is a safety t-stat , for when dryer gets too hot , and will have to be replaced .

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1 Answer

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It's most likely, one of several thermal limit switches/thermostats or the heating element. If you want to pursue further, let me know.

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believe that model has a relay under console..pull console end caps off remove screw on each end roll console back..if your model has an electronic bd it also has a heat relay it will be the one with 2 large red wires.. a quick ck would be to unplug power remove the red wires and tape bear ends together pug back up turn on dryer if it heats unplug and exchange the 2 relays the one with the blue wires is the motor relay and is same as heat relay try again if motor fails to start bad relay if motor starts bad control bd

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1 Answer

Kenmore Electric Dryer


If this is a Kenmore, have you checked the thermal cut-out or high-limit thermstat? Does the drum turn when you start the dryer?

If the drum turns, but does not heat, you will need to check the thermal cut-out (located on the heating element housing). The TCO should read a SHORT (0 ohms) or very low resistance. If it is OPEN, replace it along with the high-limit thermostat. In most cases the two components are sold as a set and are recommended to replaced as a set by the manufacturer.

Reason: The TCO is designed to protect the heating element and thermostat in the event of an overtemp condition. If the TCO is bad, there's a likely chance that the thermostat could be damaged.

If the TCO reads good, you may have a thermostat that is failing. The high limit thermostat operates normally in the CLOSED (shorted) position and will OPEN at or around 157 degrees F. It is located on the heating element housing adjacent to the TCO. If the thermostat has failed the dryer will tumble, but will not heat. Follow the same recommendation as for replacement of the TCO. Replace both components as a set.

Now...if the dryer drum does not spin, the likely cause is the thermal FUSE. It will be mounted on the blower housing near the blower fan. It is usually white (plastic) in color on Kenmore models. It should read a SHORT. If it fails the dryer will not spin or heat.

Post back with your comments or questions. I hope I'm leading you in the right direction.

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