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Sansa 280 frozen

My Sansa has frozen with all lights still on and no buttons workable.

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  • Anonymous Jan 10, 2008

    all my buttons are frozen but my lights are on

  • BARB PORTER Jan 15, 2008

    I did turn my hold button on and press the power button AND IT WORKED!!! My thanks to you!

  • fsalcido12 Nov 09, 2008

    after i put in a song it started refreshing my media and then it just froze and the buttons stopped working

  • bmcinnis2 Dec 30, 2008

    My SANSA froze when the video completed.

    Tried with Hold button and power button but still frozen



2 Answers

I froze up held lock button towards mic buton it has worked every time it happens.sansa280 16gb

Posted on Jan 15, 2008

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I downloaded music and it says refreshing your media and it froze
what do i do?

Posted on Dec 25, 2009


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1 Answer


If the light around the spinning wheel is blue and the screen is black, then Hold the on/off button up for about 10-20 seconds and it should turn off. then you can just turn it on again. I fit doesn't work, then just wait for the battery to die and charge it back up.

May 05, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa mp3 screen has frozen on a song and any button i press is inaffective what should i do???

If your Sansa becomes frozen or unresponsive, you may need to reset the unit. To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.

Mar 10, 2010 | SanDisk Sansa e270 MP3 Player

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Sansa mp3 screen has frozen up

try reseting it. hold down the power button for15-20 seconds and release

Jan 18, 2010 | SanDisk Sansa e250 MP3 Player

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Sansa 280 MP3 player won't charge. When attempting to charge, it

This problem indicates that it is stuck from inside . You just keep on pressing menu option and keep on pressing the center button for 2 minutes it will solve your problem .
It actually worked for me that's why I am sharing this .
If you still have a problem let me know .

Hope this helps .
Do rate my solution .

Dec 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

The screen is frozen and I cannot play music and i cannot find the reset button

If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.
If this does not work, I recommend plugging the device into a computer, or charger.

Jun 02, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Frozen sansa at refresh database

This is from the Sansa Website at

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

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Driver software for sansa e 280

Make sure the hold/lock is not engaged.
If any of you have Windows Vista, you have to go to Sandisk's website to get the compatible software.

-Tha Mp3 Doctor

Dec 13, 2008 | SanDisk Sansa E280 MP3 Player

2 Answers

Frozen mp3

Try pushing and holding power button for ten fifteen seconds that usually does it

Jan 03, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen on the loading screen

press the menu button on the bottommostlft side,,,and also anyone of the other buttons (say forward button) for quite sometime around 2 minutes (probably less than that)............

then the blue light would be turned off and sansa starts rocking again..


or as you thought u can let the sansa discharge all its power.

dont open at any cost ,because if its found opened then warranty may be cancelled.

Jan 01, 2008 | SanDisk Sansa e250 MP3 Player

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