Question about Maxent MX-42HPM20 42 in. Plasma HDTV

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Horizontal lines on Screen

My TV started about a week ago with a horizontal line about 5" from the top. The line is very thin. A few days later 3-4 horizontal lines appeared at the bottom. These lines are black and very distracting if you focus in on them. I contacted the manufacturer and was told that the screen needs to be replaced. The TV is not even 1 year old. They said that they will replace the screen for free. I would have to pay for the shipping of the TV to the manufacturer which will run about $1,300.00 - $1,500.00 with insurance. Is there any other way to ressolve this issue?

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  • micheleb Apr 15, 2008

    My 42" plasma from Maxent is about 2 years old and now has 2 black vertical lines coming from top of screen . They are about 1/2 -1" wide and go halfway down the screen. Both lines come and go, but they are never both gone at the same time.

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Here's something you can try...remove the back and notice that there are ribbon cables (FRAGILE!) on the right and left side...alot of times these cables develope bad connections and cause the lines you see...other times the panel will be suspect. Removing these ribbon cables and reseating them have helped me determine in the past if it is a bad connection...or a bad panel

Posted on Jan 31, 2008

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