Question about HP DesignJet 1050c InkJet Printer

1 Answer

Error message reads "switch power off check printhead path type 2", any suggestions. I have cleaned along the track but problem persists on power up. Head alignment begins and after a short while the error message is displayed

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 96 Answers

There is an issue with your carriage assembly. it cannot move freely across the carriage rail assembly. the belt may be worn, lubricate the rail assembly or both.

Posted on Nov 30, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Mx 316


Error 5100 typically means that something has jammed the carriage. Unplug printer, open, and examine the print area for anything that might be blocking the print heads from moving back and forth. clear...

Sep 07, 2014 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

How fix error code 0xc19a0003 on HP B110a ?


Hi,
0xc19a0013 or no code Check the cartridges
The ink system can fail if the cartridges in the product are installed incorrectly, if the ink in the cartridge is low or out, or if the cartridges are damaged or not correctly vented. Follow these steps to check the cartridges thoroughly and resolve any issues you find.
Step 1: Replace empty or low cartridges
Step 2: Make sure the cartridges are installed correctly
Step 3: Use the automatic printhead cleaning utility
The automatic printhead cleaning utility is available only if you installed the HP software that came with the product.
If the print quality is acceptable on the test page, you are done, and there is no need to continue to troubleshoot. If the print quality is not acceptable, repeat the automatic printhead cleaning procedure again. If the print quality is still not acceptable, 'Remove, clean, and reinstall the printhead' .
Reset the HP Photosmart B8550 Printer
The error message might disappear after you turn off the product and turn it on again. After you make any adjustments to the cartridges or the printhead, reset the product in order for the error message to clear completely. Follow these steps to reset the product.
1.Press the Power button to turn off the product.
2.Disconnect the power cord from the back of the product.
3.Wait 30 seconds.
4.Reconnect the power cord to the back of the product.
5.Turn on the product by pressing the power button.
Check the product control panel display. If the error message disappears, you are done, and you do not need to troubleshoot further. If the error message persists, continue with the next section, 'Remove, clean, and reinstall the printhead.

Read More Help.....HP Printer Support

Thanks,

Aug 08, 2014 | HP PhotoSmart Office Equipment & Supplies

2 Answers

Check print path error after belt replacement (HP 1055)


Did u observed the belt having 50% vertical tracks & 50% horizontal tracks?. The vertical tracks as well as horizontal proper position?.. understand the snap., re install the belt once again as shown in fig... i hope UR problem will be resoled..



117329c9-d148-414f-9c06-fc5003b1976f.jpg

Apr 15, 2014 | HP DesignJet 1050c plus InkJet Printer

1 Answer

Error code!


HP Photosmart D7460 Printer support



  • Product home

  • Drivers

  • Troubleshooting

    • Solve a problem

    • Product information

    • How to

    • Getting started

  • User guides

  • Contact HP


\'Ink System Failure\' or a \'0x ...\' Error Message Displays on the Control Panel







  • Print


  • Share








  • graphic.php?im=im_e58rok73o1nlhbz #feedback:hover{text-decoration:underline;} Feedback



    graphic.php?im=im_e58rok73o1nlhbz #feedback:hover{text-decoration:underline;} Feedback





If your product has a removable printhead and uses 564, 364, 178, 862, or 920 cartridges, you have come to the right troubleshooting document.



Issue
An \'Ink System Failure\' or \'0x... \' error message displays on the printer control panel. The exact text of these error messages varies by printer, but they are usually preceded by the word \'Error .\'


The steps to resolve this issue depend on the error code that displays on the product control panel with the \'Ink System Failure\' message. Look for the section below that addresses your particular issue, and then review the solutions in that section.


Click the plus sign () for more information.

Follow these steps to resolve the issue of \'Ink System Failure\' with an accompanying error code \'0xC19A0003.\'



Solution one: Reset the printer


The error message might disappear after you turn off the printer and then turn it on again. After you make any adjustments to the cartridges or the printhead, reset the printer in order for the error message to clear completely. Follow these steps to reset the printer.






  1. Press the Power button ( ) to turn on the product.



  2. With the product turned on , disconnect the power cord from the rear of the product.


  3. Unplug the power cord from the wall outlet.


  4. Wait at least 15 seconds.


  5. Plug the power cord back into the wall outlet.


  6. Reconnect the power cord to the rear of the product.


  7. If the product does not turn on by itself, press the Power button ( ) to turn it on.






  • If the error message disappears, the issue is resolved and you do not need to troubleshoot further.




  • If the error message persists, continue to the next solution.




Solution two: Remove, clean, and reinstall the printhead


If the previous solutions did not resolve the problem, the printhead might be installed incorrectly, or there might be ink or debris on the printhead electrical contacts. Follow these steps to check and clean the printhead.



Step one: Remove the printhead



  1. Press the Power button ( ) to turn on the product.



  2. Open the cartridge access door.


  3. To remove each cartridge, press the tab on the front of the cartridge to release it and remove it from the slot.


    Figure 1: Remove the cartridge




    NOTE: Do not leave the cartridges outside the product longer than 30 minutes. Doing so can result in damage to both the product and the cartridges.



  4. Lift the latch handle on the carriage until it stops.


    Figure 2: Lift the latch handle



  5. Lift the printhead straight up to remove it.


    Figure 3: Remove the printhead



Step two: Clean the printhead
There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the ink nozzles and the electrical contacts, and the electrical contacts. Follow these steps to clean the printhead.



Figure 4: Three areas to clean


1 - Plastic ramp on the side of the ink nozzles

2 - The edge between the ink nozzles and the electrical contacts

3 - The electrical contacts



CAUTION:Do not touch the ink nozzles. Do not touch the electrical contacts with your finger. Use only cleaning materials to touch the electrical contact areas.
Figure 5: Do not touch the electrical contacts





  1. Gather the following cleaning materials:





    • Several clean, lint-free cloths or papers. Coffee filters and glass-cleaning cloths work well.






  2. Distilled or bottled water. Do not use tap water, because it can contain contaminants that can damage the printhead.




  • Lightly dampen a clean, lint-free cloth.


  • Use the damp cloth to wipe the electrical contacts from the bottom to the top. Do not go past the edge between the electrical contacts and the ink nozzles. Repeat this motion until no ink remains on the electrical contacts.


    Figure 6: Clean the electrical contacts



  • Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the ink nozzles and the electrical contacts.


    Figure 7: Clean the edge between the ink nozzles and the electrical contacts



  • Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on both sides of the ink nozzles. Wipe away from the nozzles only.


    Figure 8: Clean the ramps



  • Dry the previously cleaned areas with a clean, dry, lint-free cloth before proceeding to the next step.


  • Lightly dampen a fresh, clean, lint-free cloth with bottled or distilled water.


  • Clean the electrical contacts inside the product by wiping them from top to bottom. Repeat this motion until no ink remains on the electrical contacts.


    Figure 9: Clean the electrical contacts inside the product



  • Dry the area with a clean, dry, lint-free cloth.



  • Step three: Reinstall the printhead



    1. Raise the latch handle, and then reinsert the printhead.



      Figure 10: Insert the printhead



    2. Carefully lower the latch handle before reinserting the cartridges.



      NOTE:Leaving the latch handle raised can result in incorrectly seated cartridges and printing issues. The latch must remain down to install the cartridges correctly.



      Figure 11: Lower the latch handle



    3. Using the colored shaped icons for help, slide the cartridges into their appropriate slots until they snap firmly into place in the slot.







      Figure 12: Slide the cartridge into the slot



      Figure 13: Snap the cartridge into place


  • Close the cartridge access door.







    • If the error message disappears, the issue is resolved and you do not need to troubleshoot further.




    • If the error message persists, continue to the next solution.





    Solution three: Reset the product








    1. Press the Power button ( ) to turn on the product.



    2. With the product turned on , disconnect the power cord from the rear of the product.


    3. Unplug the power cord from the wall outlet.


    4. Wait at least 15 seconds.


    5. Plug the power cord back into the wall outlet.


    6. Reconnect the power cord to the rear of the product.


    7. If the product does not turn on by itself, press the Power button ( ) to turn it on.







    • If the error message disappears, the issue is resolved and you do not need to troubleshoot further.




    • If the error message persists, continue to the next solution.






    Solution four: Replace the printhead


    If the previous solutions did not resolve the issue, replace the printhead. Contact HP support to obtain a replacement printhead.



    Click Contact HP ( ) on this page for more support options.



    If HP replaces your printhead assembly under warranty, you will receive a new printhead assembly, cleaning materials, and a full set of new cartridges.


    If your printhead assembly is no longer under warranty, you can purchase a new one online.




    1. Click this link to go to the HP Parts store.



    2. Under Find your part(s) , type one of the part numbers below in the Search by part number text box.





      • If your printer uses 4 ink cartridges, type CN643A




      • If your printer uses 5 ink cartridges, type CN642A







  • Follow the online instructions to order the printhead assembly.









    • If the error message disappears, the issue is resolved and you do not need to troubleshoot further.




    • If the error message persists, continue to the next solution.

    May 14, 2013 | Office Equipment & Supplies

    1 Answer

    Hi. Our 8560MFP has come up with the error code 07,010.43:93096, plus the message "power down error - head not parked" - is this something we could look at ourselves or do we need professional...


    7,010.43 Printhead is stuck or is not tilting properly over the cam.

    Initial Actions
    • Check that the Process Drive gear train is properly homed.
    • Check for obstructions or ink spills around the Printhead.
    • Verify the Printhead travels smoothly from left to right.
    • Check the Printhead Restraint Arms.
    • If the problem persists, follow the procedure below.

    Table 1 7,010.4x through 7,015.4x Troubleshooting Reference Table
    Applicable Parts Wiring and Plug/Jack References
    Process Drive, PL 4.0 Right Side Harness / I/O Control, Figure 8
    Head Tilt Solenoid, PL 4.0 Left Side Harness (2/2), Figure 5
    Head Tilt Gear, PL 4.0
    Restraint Arms, PL 2.0
    Head Maintenance Clutch, PL 4.0 I/O Board (2/2), Figure 10


    Table 2 Printhead Restraint Fault 7,010.xx through 7,015.xx Troubleshooting Procedure
    Step Questions or Actions Yes No
    1 Reboot the system.Does the error persist? Go to Step 2. Complete.
    2 Check the Printhead Lock Arms. Go to Step 3. Repair or replace Do the arms rotate correctly? the Printhead Restraints
    3 Check for ink spills around the Printhead Go to Step 4. Remove ink spills or obstructions.
    and Printhead Tilt Gears. The Printhead
    should move when pushed left or right.
    Is the area around the Printhead clean
    and unobstructed?
    Remove ink spills or
    obstructions.

    Jul 04, 2011 | Xerox Phaser 8560MFP Laser Printer

    1 Answer

    Hp 4250 tn when i try to print get an error 13.05.00 papper never makes it though the fuser


    Error message means "Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken."

    For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

    Try cleaning your feed rollers...
    There are two types of rollers in printers: hard plastic and rubber. Plastic rollers can be cleaned with alcohol (isopropyl). Rubber rollers can be cleaned with a rubber roller cleaner and restorer like the one in the link (you can find other brands, but make sure its for rubber).

    http://www.lmcomp.com/80008.html

    Jul 27, 2009 | HP LaserJet 4250n Printer

    1 Answer

    I keep getting an error (81:01)


    The problem refers to basically a paper jam. I thing your problem could however be the carrage movment. There is a special oil required for the carrage, but failid this use a very thin oil such as sewing machine oil. The trick is to not use too much oil, only a drop or two over the entire length of the carrage. Also needs to be oiled is UNDER the rail towards the back. Look carefully at the back of the carrage where it has the back slider. This rail needs to be clean and lubricated. Probable easier to clean and lubricate if you remove the encoder strip.
    Regards
    Dave

    Dec 10, 2008 | HP DesignJet 500ps InkJet Printer

    2 Answers

    Ask for error message


    looks like the oil they used on the rails must have left a coating on the rail. because i cleaned them with a solvent and used HP oil problem appears to have gone away

    Jan 06, 2008 | HP DesignJet 1050c InkJet Printer

    1 Answer

    Printhead


    When the plotter goes through its initialization, it stops, the printheads move to the right side and the window displays "switch power off, check printhead path (2)" I've turned the power of an wiped things down, I've unplugged and then restarted but continue to get this message. What do I need to look for or do to get it back on track?

    Oct 17, 2007 | HP DesignJet 1050c InkJet Printer

    Not finding what you are looking for?
    HP DesignJet 1050c InkJet Printer Logo

    433 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    Seeker5211
    Seeker5211

    Level 3 Expert

    1089 Answers

    kakima

    Level 3 Expert

    102366 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...