Question about Lexmark X5470 All-In-One InkJet Printer

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Black lines Dark lines printing.  Nothing on printer, nothing saying drum low...any suggestions? Rose

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Re: Black lines

Fiend your solution direct from Lexmark. Here is your solution


Posted on Mar 02, 2009

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Re: Black lines

Try taking the cartriges out and then placing them back in - they also might be old and dried out.

Posted on Jan 09, 2008

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Printing with horizontal dark lines

Did the dark lines start after the change? If so, maybe the drum on one of the cartridges is damaged. (Since you mentioned dark, I'd suspect the black cartridge.) Try replacing cartridges.

If that doesn't fix it, you can send it in for repair if it's under warranty. If it's outside warranty, I'd probably just replace it, unless you want to learn a lot about the innards of a laser printer.

Apr 21, 2015 | Dell 3110cn Laser Printer

1 Answer

MY HP printer can print but does not copy

Same thing just happened to my fairly new 7520 Hp.

I shut my machine first with the shut off button and then unplugged
it for about 5 minutes. Sounds like you tried this and I believe this did not work for me either so I just went into the HP official site and downloaded my printer again. Downloading your printer from their
site is easy and quick instead using the cd. It automatically removed my old printer and installed the printer again. The problem has not returned.

Another problem I just had and because I think one of my new
cartridges (yellow) is somehow damaged. I got a black line down
my pages with a note that my yellow ink is missing. Had black line only when printing and not copying. I reinserted the yellow ink and took a light damp qtip and slightly wiped the machine screen on each ink cartridge.(this screen meets the new opening from each
new cartridge. The black line left.

Hope this helps.

Jan 02, 2015 | HP PhotoSmart Printers & Copiers

2 Answers

Line through print

Perhaps did not specify paper thickness (check control panel and print driver).
Toner getting low.
Clean registration roller with clean damp cloth.

Aug 17, 2012 | Ricoh Aficio SP C811DN Laser Printer

1 Answer

My printer keeps putting these annoying black lines on my docs. I have an important paper to print and I cant have black lines on it! UGH! I tried dusting and cleaning the drum and restarting the computer...

As you talk of a drum, I take it you have a laser printer. You say you have checked the drum. Without knowing the model, sometimes the waste holder gets full and will cause this. Some carts have the waste holder just below the toner holder in the cart, and others have a separate waste tank.
Always run the printer on the leanest setting that will print well. Stay away from the rich settings as they waste toner and fill the waste tank needlessly, leading to a needed cleaning.
The lines can be waste toner getting printed rather than going into the waste tank.

Jul 03, 2009 | Printers & Copiers

1 Answer

HP 2840, black ink drum q3964a

Hello, these printers tend to be finicky.

In other words, just replace the black toner. When the printer says its low, or empty, regardless of wether or not it is, just replace it.

Replacing the drum, when it says black toner needs to be replaced will do nothing to rectify the issue.

Buy only HP Toner and Drum cartridges for this printer. Do not try to refill toner cartridges, and do not reset drum. You will only end up destroying your printer in the process.

Feb 26, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

Smudgy printing with dark grainy areas,

Hi miss yan;
According as your descript the first impression coming from my mind is drum unit problem, the parts you need to replace is drum, cleaning blade, my suggestion replace developer too.
Let me know ,if you need more help.

Dec 17, 2008 | Printers & Copiers

1 Answer

HP Deskjet 6940 not printing after replacing ink cartridge

My HP Deskjet 6940 is not printing. The color (left) low ink light is dark and the black (right) low ink light is flashing. I replaced the black ink cartridge with a new one but the low ink light continues to flash. No tears/rips in the circuit strip and all the copper leads appear to be connected

Sep 29, 2008 | HP Deskjet 6940 InkJet Printer

1 Answer


Dark copies (whole pages) are usually a result of poor charge of the drum. Drum is that green thing (usually, seen blue ones too). You get text and graphics in places, where the drum has been discharged (light discharges drum). So if everything is dark - the drum is discharged fully, or not charged at all. Look for bent, dirty or missing connector plates, springs, paper covering contacts. If you get lines it could also be the fuser (hot thing) - needs replacing. Everything depends on how the copy looks like, I would have to see it. Hope this is helpful somehow ;-)

Aug 28, 2008 | Brother HL 5140 Laser Printer

1 Answer

Black mark on printed copies

Remove the black drum and see if see the line on the drum that you see on the paper---if it is replace the drum unit.. Good Luck

Aug 26, 2008 | Ricoh CL4000DN Laser Printer

1 Answer

Clp-300 with printed lines

when you remove the imaging unit, look into the area and you will see a black shiny belt, make sure there is nothing on their.

Mar 30, 2008 | Samsung CLP 300 Laser Printer

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