Question about RIM BlackBerry Pearl 8100

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I have the jum error 102 on my blackberry pearl however my phone occasionally returns back to normal why?

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Hi, The BlackBerry smartphone stops responding, and the "JVM 102" error message is displayed: JVM 102 error occurs when there is an issue with one or more of the .cod files installed on the BlackBerry smartphone. To resolve this issue, perform a clean reload of the BlackBerry Device Software on the BlackBerry smartphone using the application loader tool. Before proceeding, make sure that the latest version of BlackBerry Device Software is installed on the desktop computer by completing the following steps: To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.5 to 5.0, perform the following steps: Open BlackBerry Desktop Manager. Click Help. Select About Desktop Manager. Click the Device Software tab. Verify that the BlackBerry Device Software displayed is the latest version currently available from the wireless service provider. Warning: The following procedure will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the BlackBerry smartphone data before proceeding. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager. Double-click Application Loader. Click Next to start the installation process. Type your BlackBerry smartphone password, if prompted, and click OK. Select the check boxes next to the names of the applications to be loaded, and then click Next. Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications. Clear the check box next to Backup up device data automatically during the installation process. Click Ok > Next > Finish. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager. To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.1 to 4.3, complete the steps 1-5 above and then proceed with the following: Click Advanced , and then select the check boxes beside Erase all application data and Erase all currently installed applications Click Next. Select the check box next to Do not automatically backup the application data during the loading process (if prompted). Clear the check box next to Backup and restore applications installed wirelessly (if prompted). Click Next > Finish. I Hope it helped you. Thank you for using ' Fixya ' and have a nice day!!

Posted on Nov 16, 2009

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take it to service and repair, once verified that this is the jvm 102 error, they (the s&r dealer) are supposed to give you a refurbished or new ptn. if they have to ship one to you it is supposed to ship within 24 hours. they are also supposed to waive the normal exchange fee of $45.

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