Question about Acer Aspire 6530-5143 Notebook PC

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Crystal Eye Webcam Problem

So, I have an Acer Aspire 6530.
I have the same problem with the Acer Crystal Eye webcam as you do and I really tried everything,from downgrading it to XP to downloading every single driver out there - I got the latest one and it says like "camera is busy".
After I restarted my laptop, it keeps saying it. Tried to go on msn and start a video conversation,it do shows me the camera is there but when I start it, it ain't working.

Could somebody please help me out, it's happening since I downgraded it to XP :(
Could Windows 7 be a possible solution?

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Acer Crystal Eye Webcam and MSN Messenger

I've just bought a 7720 and had the same prob. Because i had a limited software support i phoned them and they told me to remove the sample pictures from the pictures folder and any other photo's in there and try it. And it worked, i don't know what it did but i can now use my webcam with MSN

Posted on Jul 29, 2008

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  • 46 Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

My first reccomendation is to get the newest driver pack for that webcam specifically.

Before installing, I would uninstall the webcam drivers you currently have, reboot, then clean install the new drivers.

A lot of the time, it's a driver error that can cause that kind of problem.

Posted on Jan 14, 2009

  • 3 Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

I had the same problem and just reinstall version 8.5 of messenger and it works ! good look.

Posted on Jan 16, 2009

ziraffa
  • 827 Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

Hi,
Make sure you are not running the Desktop Icon program first. The camera can only be used by one program at a time.
Now login to Messenger, and click
Tools > Audio and Video Setup, and click Next past the audio settings, and choose USB Video Device from the list. It should work after a couple of seconds. If that doesn't work, try the other device drivers from the list, waiting a couple of seconds each time, until you can see some output in the window. Then apply and you're ready to go.
It's the same deal with Skype, except it's in
Tools > Options > Audio Settings.

Hope this helps

Chris (ziraffa)

Posted on Jan 16, 2009

cpenzes
  • 1102 Answers

SOURCE: crystal eye webcam

Ypour cam needs to be setup with the msn program

After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.
Please let me know if this solved and don't forget to rate

Posted on Feb 15, 2009

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so I figured I'd try something

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