You are using the PPPOE connection. when you set up the router for the PPPOE connection, Do you see Internet IP address on the status page of the router.
If you have the internet IP address on the status page of the router then that is a very good thing. make sure that it shows the Internet connection type pppoe on the status page also.
your computer are communicating with each other they have the IP address that is a good thing also.
Now you can check the internet connection.
open the command prompt ( START ==> RUN == type cmd and click OK) In the command prompt try to ping the router IP address.
Suppose your router IP address is 192.168.1.1. then in the command prompt type " ping 192.168.1.1 " and hit ENTER on your key board.
You will get replies from the same IP address that is 192.168.1.1.
that means the connection between the computer and the router is working properly.
Now type in the command " ping 188.8.131.52 " and hit enter.
If you get the 4 replies from 184.108.40.206 that means you computer is communicating with the DNS servers. If you get the reply form different number or if you do not get replies that means the router is not set up properly or user name and password for the pppoe might not be proper.
Now you got 4 replies from 220.127.116.11.
Then type the command " ping yahoo.com" and hit enter.
Now check if you get replies from yahoo.com ( there might be replies from the number 66.x.x.x. or 207.x.x.x).
If you get the replies then everything is working properly. the issue might be with the firewall or internet browser.
Now if you don't get replies from yahoo.com but getting replies from 18.104.22.168 that means you will need to assign static DNS numbers on the computer.
In preferred DNS = 22.214.171.124
in alternate DNS = 126.96.36.199
that will resolve the issue.Click Here
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