Question about SanDisk Sansa m240 MP3 Player

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My Sansa m240 does not play music, it freezes.

My Sansa m240 just stopped when I was listening to music from my song list. The FM radio works just fine. When I try to play music it says "no files" and freezes. When I connect it to my XP pc it no longer appears as Sansa m240 but MTP device. I tried to format it but it does not appear on the disk management window. Is there any hope? Please help!!!!!

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Re: My Sansa m240 does not play music, it freezes.

Try going into your USB Settings on your device and ensure the unit is set to msc

Posted on Jan 10, 2008

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If u have reset pin on the player .. try resetting it ...


Aug 05, 2009 | SanDisk Sansa m240 MP3 Player

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My sansa clip won't play the songs I loaded on!

I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.

Jul 15, 2009 | SanDisk Sansa Clip MP3 Player

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Sandisk 240m mp3 not playing

the radio and mp3 uses one audio amplifier, check if you have loaded your music with mp3 songs, if not load with mp3 songs. if songs used to play and just stopped playing, then follow these steps,

i does your display show song playing, if it does then your set is fault, and if it doent and display unsuppoted, load with mp3 songs.

ii if it was playing and just stopped, than take it to a tech, who can open it and check the change-over switch, or selector of that set.

iii the problem is to very big.

Mar 30, 2009 | SanDisk Sansa m240 MP3 Player

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You have to resyhnchroize within Rhapsody itself to make the message go away.

Oct 19, 2008 | SanDisk Sansa Clip MP3 Player

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Music mode screen is frozen after listening to FM radio

press the middle button and the power button for q0 seconds

Oct 11, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa 8.0 gb stopped allowing me to play FM radio and sometimes it freezes and I added a few CD's to my play list and when I went to play them, it just shows the song titles on the CD and skips through...

Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:

Mar 13, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

M240 freezes all d time

I would format the device to remove all of the data and start over.

You can FORMAT the device thru My Computer>Device Name (m240)>Right Click and select FORMAT.

Best of Luck.

Nov 11, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Certain songs wong work

get a refund. It needs to be relicened on the net

Nov 09, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer


When I have this problem, I go to the menu, highlight fm radio and the sound comes bac. Then I go back to 'play music mode' . It's worked every tme.

Jul 22, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Sandisk m240 freezes halfway through playlist....

When you disconnect be sure to use windows' disconnect device safely  thing on the bottom right part of the screen by the clock. Even though the player says it's not writing it probably still is even after a long period of time so if you just unplug it it will mess up whatever mp3 it was transferring at the time.

Nov 26, 2006 | SanDisk Sansa m240 MP3 Player

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