Question about Acer Aspire™ T180 PC Desktop

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I cannot get online unless I restart the computer, then when I switch it off I have to go through the same routine to get on line again. Virgin say it is not a fault with the server.

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  • Chris Hingee
    Chris Hingee May 11, 2010

    Is your computer connected to the Internet using a LAN cable connected to the DSL or cable modem? OR Is the computer connected to a router or wireless router?

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  • Master
  • 414 Answers

Though i need to know the os platform u r using..

however, this is quite common n critical problem of a trojan/ malware..it stops the 'server' and many more windows service(s), which also disables n hangs internet connection n disconnect option..ethernet n etc..itz not the problem with isp..

the Software part:..
1) open->start menu->run->type 'services.msc'->click run/ok->windows service will open->enable the services->by right click->properties->on 'startup type'->select Automatic from drop down menu->next click on the Recovery tab->then on the First, Second & Subsequent Failure->select change the value from Take no Action to Restart the Service->now set the Reset Fail Counter after: 0 Days and Restart Service after: 1 mins:..
Server, Computer Browser, Remote Registry, Secondary Logon, Windows Time, Remote Procedure Call (RPC), DNS Client, DHCP Client, COM+ Event System, HTTP SSL, Network Connections, Network Location Awarness (NLA)..

2)hva licensed and UPDATED antivirus installed (i prefer avg/kaspersky,remember, without updation a full version antivirus is useless)..

3) download, install n run microsoft kb890830..http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en..

4) download n run Startup Control Panel..http://download.cnet.com/Startup-Control-Panel/3000-2094_4-10039330.html..'removeallthe unnecessary startup items from here..(if u can't find what toremove, post me/us in ur comment with all the items listed in each nevery tabs herein)..

5) remove all unnecessary software from add/remove programs..

6) download, install n run 'Advanced System Care Pro'..http://download.cnet.com/Advanced-SystemCare-Pro/3000-2086_4-10399324.html..

7)disable the following:..
a)'AutomaticallyRestart' right click onmy computer->properties->advanced->startup nrecovery->(un check on the) Automatically Restart;
b)'ErrorReporting' right click on mycomputer->properties->advanced->errorreporting->disable error reporting->(uncheck on the) 'but notifyme when critical error occur'..

8) Increase the size of Virtual Memory, Initial: 1440; Maximum: 2880

9) if problem persists try reinstalling os..

if u r not a professional, always better to seek advise from ur system admin/vendor....

Posted on Nov 16, 2009

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