Question about Bose 3·2·1 II System

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Error code video dvd's wont play, get error code of unsupported format.. dont want to send system to bose headquarters, it would take weeks to get back..

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  • trevormac Jan 04, 2009

    Same problem, reads for a long time then comes up format not supported.
    Will sometimes play for a few mins stops and displays the error. Seems to play Cd,s ok.


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  • 16 Answers

Contact them with the serial number from the media centre. They'll send you a software update disc free of charge. You just put the disc in the system, allow it to play and it updates the software. this solves this problem in most cases.

If not, it sounds like a drive failure - a repair is the only option and Bose are the best people to do it. Like all manufacturers, they'll quote a long date just in case - but normally their repairs department work faster than you expect!

Posted on Jan 16, 2008

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