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Canon A720IS loose lens

Got some sticky goo on the lens barrel when it was out. While wiping it off I gripped it too hard with the cloth, ''dislodging'' the lens barrel. It's still in place, just loose!!! It wouldn't retract. After ''fiddling'' with it, rotating the lens barrel (and the sliding middle ring), it will now open and close correctly but the rectangular window is at an angle and interferes with the image coming through the lens. The printed markings on the lens are not top and bottom, as they should be) but sort of off center (''zoom'' at 4 o'clock and ''34.8mm'' at 10 o'clock.
Thoughts?!? I'd like to reseat the lens correctly if possible.

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The way its made you cannot take it apart and have it to work correctly so if you call the factory and they should help replce it or they should replace it if its in warrenty or you might have to pay a repair fee sorry hope this was helpful:)

Posted on Nov 16, 2009

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Posted on Jan 02, 2017

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Here is what I did: On the front of the lens barrel is the rubberised focus ring. This can be removed (gently ply it away from the barrel by sticking a flat bit (or plastic letter opener) between the barrel and the rubber grip. It will come not entirely loose, so you need to work your way around the lens. Keep doing that until you moved it about half way forward. At this point two fixing screws become accessible on the barrel below.

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Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

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Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

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If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

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