Question about Bose 3·2·1 II System

2 Answers

Dvd videos wont play

Insert the dvd and get an error code of unsupported format

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  • Anonymous Jan 26, 2008

    Does the same to me. Brand new DVD's and rented new released DVD's from blockbuster. Also, with older DVD's that never gave me problems. It just started doing this recently. I can eventually get them to play after repeated attempts. I've owned this system for 2 years with NO problems until now.

  • Anonymous Feb 08, 2008

    same problem

  • Anonymous Feb 19, 2008

    same problem

  • cassi5 Feb 22, 2008

    I have very same problem as described in previous posts.




    Cal

  • Anonymous Apr 16, 2008

    What is the format I should use for the new DVD. The DVD I used which was unreadable was DVD -R Gold

  • Al with Bose May 03, 2008

    New system Lifestyle 28, 1 week old. Same Problem

  • Anonymous Jun 25, 2008

    same problem


  • dragonfyrelo Aug 12, 2008

    get unsupported format from dvd's that played previously played

  • dochemu Aug 15, 2008

    dvd does not play and is of region 2

  • bandit8r Feb 14, 2009

    Inserted a burned copy, get unsupported format message.....Is there anything I can do to be able to play the dvd?

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2 Answers

Brand new dvd

Posted on Jan 15, 2008

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  • Master
  • 1,067 Answers

What dvd u tryingto play one u burnt or

Posted on Jan 10, 2008

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Posted on Jan 02, 2017

  • 16 Answers

SOURCE: error code

Contact them with the serial number from the media centre. They'll send you a software update disc free of charge. You just put the disc in the system, allow it to play and it updates the software. this solves this problem in most cases.

If not, it sounds like a drive failure - a repair is the only option and Bose are the best people to do it. Like all manufacturers, they'll quote a long date just in case - but normally their repairs department work faster than you expect!

Posted on Jan 16, 2008

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1 Answer

Unsupported video format


You would have to convert the files to a DVD / BR disc with converter and then burn as a DVD or BR.
Media files are managed by CODECS. Basically code / decode. This means your PC will manage more types of files than a player which will only do a few types if any at all. If fact the CODECS are constantly being updated. Players aren't. gl

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Hi,

Your DVD /VCR says unknown disc because the
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If you insert unsupported formats only it will say as unknown disc.This is not related with disc cleaners.

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Can't play all DVD's and videos


Hello

Ok, if this ois a region code error, let me know, otherwise this is a codec related problem.

If you cannot open some video formats due to an unsupported format error, here is something you can try. I use Windows Media player classic and VLC, there is basically notheing i can't open.

Here is the download links for both of these softwares. Just click on the links belkow.

http://www.x64bitdownload.com/downloads/t-64-bit-vlc-media-player-download-sdloebue.html


http://www.codecguide.com/klcp_64bit.htm

Let me knoiw if this was helpfull.

Kind regards
Andrea

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Error code


Contact them with the serial number from the media centre. They'll send you a software update disc free of charge. You just put the disc in the system, allow it to play and it updates the software. this solves this problem in most cases.

If not, it sounds like a drive failure - a repair is the only option and Bose are the best people to do it. Like all manufacturers, they'll quote a long date just in case - but normally their repairs department work faster than you expect!

Jan 09, 2008 | Bose 3·2·1 II System

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