Question about Sony Cyber-shot DSC-W100 Digital Camera

1 Answer

The lens on my camera is stuck. I dropped it.

The lens on my camera is stuck. I dropped it. The lens will not move.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 421 Answers

The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

Posted on Jan 23, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lens will not extend when turned on message on screen lens error


Hi,

This error indicate that focusing ring got stuck or jammed due sand, dust or may be due to external shock caused by dropping the device.
  • Try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.

If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

Jul 04, 2011 | Fuji Cameras

1 Answer

WHEN I OPEN MY CAMERA THERE IS A WORD E18.


Hi,

Canon E18 error shows when the lens gets stuck while trying to extend.
  • This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device. try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

Jul 04, 2011 | Canon PowerShot A470 Digital Camera

1 Answer

When power ON the screen displays"Lens Error!" & lens does not open.


Hi,
This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move onces or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks...!!
4 thumbs rating keep us motivated to answer more free questions.

Oct 04, 2010 | Nikon Coolpix L1 Digital Camera

1 Answer

I own a casio exilim ex-z850. it has been showing a lens error, every time i try to take switch it on. the memory card is fine, i view the pictures. but the lens wont open up or anything. please reply...


Hi,
This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
  • If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move onces or twice then it will stuck again.
Else your camera need to be disassembled to get at the focusing ring at Service Center.

Good luck and have a nice day.
Rating the solution is highly appreciated.

Sep 11, 2010 | Casio Exilim Zoom EX-Z80 Digital Camera

1 Answer

Dropped camera lens stuck will not move in or out what can be done to fix it


Hi,
The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage.

Apr 13, 2010 | Casio Exilim EX-S600 Digital Camera

1 Answer

Lens stuck in


You'll need to either take this to a qualified repair shop or replace. Depending on the cost of the repair (Which I would guess as significant) it will more than likely be more economical to replace.

Jul 08, 2009 | Pentax Optio 550 Digital Camera

1 Answer

Jammed digital zoom lens


For whatever reason, the lens has failed. This can be caused by many things: the lens motor has failed or is stuck, the gears involved in driving the lens have jammed, or, as pointed out previously, the lens itself, a series of tubes which fit into one another has become stuck. You can try GENTLY pressing down on the lens when you first power the camera to see if you can free up the stuck lens. If that doesn't work, I'm afraid you are going to have to get the camera serviced.
The clicking sound you're hearing is the lens trying to move itself. Unfortunately, it's probably not going to be fixed by pushing on the lens. You are going to have to get the camera serviced. Sorry!

Oct 27, 2008 | Polaroid Cameras

1 Answer

Dropped my camera lens seems to be stuck


Contact Nikon USA (if you're in the US) and ship them the camera and attached lens.This will cost, which they will estimate up-front, but it is the absolutely best solution to the problem. Anything else is a hack job!

Jun 02, 2008 | Nikon D40 Digital Camera with G-II 18-55mm...

6 Answers

Sony Cybershot Camera DSC-S650 won't stay on.


that happen to my camera, exactly same thing. and i figured out when i dropped it the zoom out zoom in lens was bent and stuck part way in camera. My brother was playing around and moved lens and it started to work again. If lens looks a little crooked try moving it or putting it straight. Hope it helps

Nov 08, 2007 | Sony Cyber-shot DSC-S600 Digital Camera

4 Answers

DSC-w70 stuck lens


there actually is a little gear inside that moves the lens and since you already opened it make sure the gear is there and moves. LOTS of problems with these cameras....

Jul 30, 2007 | Sony Cyber-shot DSC-W70 Digital Camera

Not finding what you are looking for?
Sony Cyber-shot DSC-W100 Digital Camera Logo

Related Topics:

171 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

kakima

Level 3 Expert

102366 Answers

james laughton
james laughton

Level 3 Expert

2113 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

21292 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...