Question about LaCie (300728U) 250 GB Hard Drive

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Can't access my lacie external hard drive


my external Lacie 250G (almost full) has stopped being recognized when i turn it on. I mean the computer (windows vista) recognizes a new device (sound alert) and when i click safely remove hardware it states that the device is working properly. But i cannot access the drive - i get the message that i have to format the drive, because it has not yet been formatted. Plus it does not recognize it in "computer" as Lacie drive as it did before, neither does the autoplay start - not even manually.

Help would really be appreciated. Thx

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Re: Can't access my lacie external hard drive

I would first plug it in to a different PC, this will tell you if the problem is the Lacie or Windows Vista.
if it works on a different PC then remove it from Device manager or go to the Lacie website for Vista updates.

If it does not work on a different PC then there are 3 possibilities
1. the drive got cleared data lost
2. the enclosure is bad (I would bet on this)
3. the drive is bad

purchase a USB enclosure, remove the drive and install it in the new enclosure plug in and test.

Hope this helps
thanks for rating

Posted on Jan 09, 2008

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1. If you have another firewire device test this device with the same firewire cord you are currently useing for the LaCie. (if there is no reasponse form the other device then it is the cord it's self) If not then 2. Check the Leads on the back of the LaCie where the firewire plugs in if the copper looks tarnished use a ear swab dipped in Lime Away or CLR to clean it then wait for it to dry and try the cord again. 3. if these physical connections are in good connection with each other and the firewire in port on your computer and on the LaCie are good then. Run a "Permissions" verify and repair through the disk utility program on your Mac with the LaCie turned on and plugged in.
FINALLY if none of these options repair the LaCie you may have to open the LaCie up and check to make sure the soldering from the firewire to the chip set is still in tact. I hope this helps Happy Macing.

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I just worked through this same issue with LaCie tech support and they fixed it- it was a bad power supply. Fortunately I had another LaCie drive and when I plugged the power supply from that one in to the "misbehaving" drive, everything booted up fine.

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Try to connect to another computer, and see if it recognizes the drive. If Not, you can dismantle LaCie and take the disk out.

Connecto your disk to another external box (USB or Firewire) so you can have access to you data.

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you may need to remove the usb ports from the system and have the computer reinstall ( make sure you have the correct drivers before you do that).

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