Question about GE Wireless Optical Mouse

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Mouse only worked for a couple of hours

I just got this optical mouse and it worked fine for a few hours. Now it no longer works. All lights are on, and the hardware set up says its working. Whats going on?

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Do you access the internet? Go to Control Panel->Add Remove Programs and remove this mouse. Reboot. Then install the mouse drivers again and after a reboot attach the mouse. Allow Windows to detect the mouse and loadup its drivers.

Posted on Nov 16, 2009

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You may have a bad mouse.

Try the mouse on another computer. Since it's a microsoft product it should install automatically just fine. It'll either work or it won't If it doesn't call Microsoft. The mouse has a warranty and MS will replace it. I was in a similar situation with a MS mouse and they sent me a new device. I did not have to send the bad device in and I got the replacement in a couple of days.

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I doubt the problem is the battery, and you do NOT have to press the Connect button each time you use the mouse - it will connect all by itself if it can. The Connect button is only used to re-establish connection if for some reason it cannot connect automatically.

I have this same mouse and it has worked beautifully for two years now EXCEPT for one problem: most of the time, the mouse does not turn on when the receiver is removed from the receptacle on the bottom of the mouse. There is a tiny little switch built into that receptacle, along the side wall of the receptacle not far from the light, so that it gets pressed when the receiver is inside the receptacle. I have to wiggle this little switch (gently!) by hand a few times until the light comes on. From that point, the mouse will work fine until the receiver is placed back in the receptacle.

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Your mouse is not sending any signal to receiver. Both items are working.
First look for a tiny thin button that protrudes from one of the sides where the receiver is placed in mouse, it might be stuck, push it gently down a couple of times, it has to be out for as long as the receiver is in the USB port.
If it still doesn't work, take the battery off, while holding down said button insert a new and fresh battery and then simultaneously release the button also considering that the battery terminals are clean. Hope you can solve your problem. Good luck!!! Chawah.

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Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.
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If I rap the mouse on the desk a couple of times, it then works.
Sort of like Fonzi.

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