Question about Compaq Presario CQ60-220US PC Laptop

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I keep getting a message when I start up my laptop about a 'status msi' that it is trying to load, and it is stuck in a circle; it says I don't have the software, but it keeps trying to do the installation. I have to click on 'cancel' heaps of times before I can make it stop it. This is maddening! The computer tried to install whatever-it-is automatically, now it can't stop trying. How can I stop it?

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Yuck. try stat, run , type regedit hit enter. when it opens , go to ..hkey local machine ... software..microsoft...current version ... run. Then highlight anything that DOES NOT have to run... or looks suspect.

Posted on Nov 16, 2009

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Hi,

Typically, people will get tan error similar to this one after installing a new program to their machine. While this may not be the case for you, I still ask if you have recently installed any kind of program before this started happening. Another option is to go into the msconfig and determine if the program is listed in the Startup section.

Click Start and in the Search box type msconfig. Click on the Startup tab and look through the list to see if something named status.msi is checked to the left. If it is there and is checked, uncheck the box and restart to see if you get the error again. If that is what was causing the error it should no longer appear at startup.

Alternatively, you can go here to this Microsoft fix. Just follow the instructions in the article to download and run the utility >>>>







http://support.microsoft.com/kb/290301







Regards.

Posted on Nov 16, 2009

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Posted on Jan 02, 2017

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