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The wate motor transfers (you guess it) waste toner to the waste toner
bottle. If the bottle fills up, the motor cannot transfer more waste to
it. This is rare, for the printer should ask for a new waste toner
bottle when the previous one fills. However,it happens frequently when
users try to empty and clean the bottle instead of replacing it.
You have to empty out the waste toner bottle... The bottle is a milky white plastic and I believe it is right under the fuser unit. It should slid out toward you. Carefully dump the toner out of the bottle into a plastic garbage bag and re install the bottle and you are done....
open the cover and now remove the waist toner container (you say it is empty) check the conection to the drum unit sometimes if the waist toner is verry full there is a pille of toner closing this connection, now clean it and all the sorounding from the toner and mount the waist container back in his possition, close the front cover and try, it should work now.
The waste toner container is inside the front cover at the bottom right. If you work for a business you should purchase a new one. If not you may be able to empty it into a another container and seal it before putting into the bin.
Hi the waste toner box is located at the rear right of the copier. You'll need a Phillips screw driver to undo the 1 or 2 screws that hold on the rectangular panel in that area. Inside you'll find a tall thin box which is the waste toner box. May be that it just needs emptying out (suggest double bin bag)and re fitting.
There are also some counters in service mode which may need resetting though.
this messages referes to the waste toner being full or not installed.
Manufactures try to stop you from emptying the container by having a small "window" that the printer looks through, when you empty the toner there will still be some toner on this window, so the printer will still believe that it is full.
a way around this is to wash the container out with water (do not use hot water as this will melt the toner). i also wouldn't recommend pouring the water & toner down the sink as this could be breaking local laws.
The wate motor transfers (you guess it) waste toner to the waste toner bottle. If the bottle fills up, the motor cannot transfer more waste to it. This is rare, for the printer should ask for a new waste toner bottle when the previous one fills. However,it happens frequently when users try to empty and clean the bottle instead of replacing it.
If a new waste toner bottle is in place, then the printer needs a new motor, which can only be purchased through an Authorized Service Center.