Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Does not turn on

My dyson has stoped working, will not turn on. I cleaned all the filters and there is no blockage, could it be the thermal switch?

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I called the helpline and the sent an engineer out. When he took the motor out he deemed it a manufacturers fault and replaced it Free of Charge! He also serviced the whole thing changing belt, filter etc, new brush, new tools and even sent a new soleplate in the post as he didn't have one on the van! All for free
1-866-my-dyson (866-693-9766), between the hours of:-

  • 7am - 8pm (CST) Monday to Friday
  • 8am - 6pm (CST) on Saturday
  • 9am - 6pm (CST) on Sunday
Most questions or inquiries can be solved over the phone by one of our Helpline staff.

Posted on Jan 09, 2008

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1 Answer

Power not working to machine


all Dyson's have a thermal breaker built in them,,witch means if there is a blockage it will stop working to protect the motor it will reset itself if you leave it for 30 minutes to cool down,,.

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you can go to: http://www.dyson.com/support/help.asp?article=51&product=DC22-MOTORHEAD-US, this a section for troubleshooting for dyson.
You must clena any clogged from hose, bag.or blockage, Clean the filter. In most time, the machine has a thermic switch or thermal fuse, Inspect or test and replace or reset.
God bless you

Jul 15, 2012 | Dyson DC08 Cylinder Bagless Canister...

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No power. The motor does not turn on


Most Dyson cleaners have a thermal cut-out to protect the motor from overheating in the event of a restriction to the airflow. So, if anything causes it to overheat, it will switch off. If this happens, leave the cleaner switched off for at least two hours, as it will not start again until it has cooled down.

The most common cause of a cut-out is that the cleaner has a blockage or the filter needs washing. A high room temperature may also trigger it. Before you continue vacuuming, ensure the filter is clean and there are no blockages. You can download the user guide at www.dyson.co.uk/support/. Just click on 'Get Expert Help' then 'Using my Dyson product' then 'User Guide'.

If this does not solve the issue you may have a bad switch or motor.

Aug 20, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

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I changed the motor in my Dyson Animal hoover and works fine but after 15 minutes it stops as if it was turned off, if i leave it for a period (2 hrs)it will start up again and work for a further 15 mins...


Hi there

All Dyson vacuum cleaners are fitted with a thermal cutout, which will switch off the motor if it becomes too hot. This is normally caused by a lack of airflow to the motor, i.e caused by a blockage or a dirty filter.

I would make sure that you have completed the full blockage procedure and have thoroughly washed the filter and see if this helps.

Kind regards
Darran
Dyson Customer Service

Apr 19, 2010 | Dyson DC05 Cylinder Bagless Canister...

1 Answer

Dyson DC07 switched off whilst hoovering, It would not turn on, 1st it stopped rotating brush and than tuned off completly.. I tried ttoi change the fuse but still not turn on. Motor not runnung either.


Hi its Darran at Dyson.

Our machines are fitted with a thermal cutout switch. This will activate if the motor on your machine becomes too hot. This is caused by a lack of airflow to the motor, which is caused by a dirty filter or a blockage. Leave your machine for up to 2 hours, if it then switches back on, this is the most likely cause of the problem you are experiencing. Try washing your filter and checking for blockages.

If the problem continues, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Apr 17, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

2 Answers

DOES THE DYSON ANIMAL HAVE A RESET BUTTON.


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The most common cause of a cut-out is that the cleaner has a blockage or the filter needs washing. A high room temperature may also trigger it. Before you continue vacuuming, ensure the filter is clean and there are no blockages. You can download the user guide at www.dyson.co.uk/support/. Just click on ‘Get Expert Help’ then ‘Using my Dyson product’ then ‘User Guide’.


Hope that this information is useful to you.


Kind regards
Darran
Dyson Customer Service




Dec 26, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson working one moment then it completely cuts out


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Most Dyson cleaners have a thermal cut-out to protect the motor from overheating in the event of a restriction to the airflow. So, if anything causes it to overheat, it will switch off. If this happens, leave the cleaner switched off for at least two hours, as it will not start again until it has cooled down.
The most common cause of a cut-out is that the cleaner has a blockage or the filter needs washing. A high room temperature may also trigger it. Before you continue vacuuming, ensure the filter is clean and there are no blockages. You can download the user guide at www.dyson.co.uk/support/. Just click on ‘Get Expert Help’ then ‘Using my Dyson product’ then ‘User Guide’.

Dec 24, 2009 | Dyson DC07 All Floors Bagless Upright...

1 Answer

Vacuum is not turning on. Is there some kind of a reset switch or a fuse that could have gone out?


There is no reset switch. First try a different electrical outlet. If that doesn't work, you may have to replace the power switch. Call the Dyson Helpline, they'll register your vacuum cleaner and direct you to your nearest repair dealer.

If your machine turned off whilst you were using it you have a blockage in the machine and you are experiencing a Thermal cut-off. Call the Dyson Helpline, they will talk you through looking for a blockage and help you find it.

Jul 11, 2009 | Dyson DC14 All floors Bagless Upright...

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Just stopped mid hoovering and now won't switch on!


It is probably a thermal cut-off which is caused by a blockage. The machine will turn itself off before it overheats if it is a thermal cut-off. Once it has cooled down, you will be able to turn it back on again (usually 30 mins - 1 hour).

If the machine doesn't turn on at all anymore, you may need to replace the power switch. Call the Dyson helpline, they will do a blockage troubleshoot and if it's not that, they will tell you where you can find an authorized Dyson repair dealer in your area.

Jul 07, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

3 Answers

DC07 cutting out


Hello,
I sounds that your thermal fuse is cutting out. By no means try to bypass this thermal fuse. It protects your product from catching on fire. Replace the thermal fuse at a service center. How old is this product?
Okay,
Spurs21

Feb 13, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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