Question about Kenmore 72073 Top Freezer Refrigerator

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Kenmore Coldspot Model 71182101

The freezer is cold. I do not have the ice maker hooked up. The refrigerator has stopped getting cold. I thought the the air circulation was blocked because the freezer had some ice crystals on the sides. I defrosted the entire unit for 12 hours and plugged it back in. You can hear it running but the refrigerator is still not cold 17 hours after plugging it back in. The freezer is working again. Help! L. Stoner Hagerstown Maryland

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  • Anonymous Mar 06, 2008

    The exact thng happened to my refrigerator. I thoughy it may be the fan motor?????

  • spybone Apr 18, 2008

    Exact same problem, anybody have any idea what to do?

  • jmaitia Aug 25, 2008

    I'm not sure which model Kenmore I have now (for only a few days), but it must be the most compact of the regular size models(maybe 14 cu ft.). It has a top freezer, and one crisper compartment in the refrigerator. My landlord replaced the full size Kenmore, because the refrigerator was not cold. The freezer worked fine. First he said that the freezer was too full. After throwing out more than half of the contents in my freezer, the refrigerator was still not cold. Now that I have a brand new Kenmore, the refrigerator again is not cold, and I have it on Max. What is going on? Does anyone know?



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1 Answer

I have the same problem. The refrig and freezer are cold but not freezing and not cold enough. I have a friend tell me it probably is the relay. His did the same and that was the issue.

Posted on May 23, 2008

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hi LOP7,
In most cases you can easily solve this problem.
step one would be to make sure your freezer is getting cold enough. If you have icecream in your freezer is it frozen solid or is it soft. Most icemakers cycle around 0 degrees and if your freezer is not getting to 0 then it will not cycle and it will not make ice.
Step two would be to make sure you icemake is cycling. To do this simply lift the little shut off arm on your icemaker and wait about an hour then go back to the icemaker and drop the arm down. The icemaker should start going through a cycle. You should notice the arm slowly begin to raise and the ice dispencer fingers will begin to turn. Then you will hear it call for water. You may hear a humm.
If the freezer is cold enough and the icemaker is cycling that only leaves the inlet valve. replace the valve and enjoy the ice.
If the freezer is cold enought and the icemaker does not cycle, then you have a bad icemaker. Simply replace the icemaker and viola.
Third if the freezer is not cold enought 0 defrees. Then you may have a defrost problem. In this case post more info and I will be happy to help. Good luck mca0824@aol.com

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