Question about Samsung CLP 315 Laser Printer

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Grabs paper and prints partially, jams with edge sticking out. I have to open door to ink cartridges to get it to feed through and there's a crease in the paper.

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  • gabetenz Jan 02, 2010

    I had someone come in and take a look at it. One of the plastic gears on the paper feeder was broken! Not worth being fixed. Fortunately I bought the extended warranty and the printer was replaced.

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  • Master
  • 781 Answers

A few things to check:

1. are you using the right paper (thickness)?: Do not use heavier media than then one specified in your printer specs (users's manual) as feeding mechanism and the fusers could be damaged.

2. check the adjustable guides to make sure the paper goes in properly aligned.

3. are you putting too much paper in the tray.. make sure the amount does not go over the mark of max capacity

4. make sure the paper is not humid when loading the paper into the printer.. make sure is fanned before you put it in the tray

5. make sure you have cleared any debris inside your printer

6. lastly,
do you get a code when you get the paper jam... you may want to write it down and give samsumg a call at 1-800-Samsung, so they can give you more details and can assessed if part of the pick up mechanism is defective.

Posted on Nov 16, 2009

  • Francisco Cortes
    Francisco Cortes Jan 03, 2010

    thanks for posting back and the feedback!

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Print not clear, double struck, cartridges are new and sometimes paper jams


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EpsonPaper does not feed correctly when using the double-sided printing feature. If one of the ... The ink cartridges are not empty. ... If the error does not clear, open the printer cover and remove all of the paper inside, including any torn pieces. Then ... If yourpaper jams frequently, make sure of the following: ... Load a new stack.

Epson Stylus COLOR 600, Top FAQs - Technical Support ...

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I loaded a new black ink cartridge into my Epson Stylus C86. .... hit this problem when we first bought it, apparently it needs all colours to print ... i am using Epeon L 110 printer The colour print was good before But now the colour print is not clear ... No paper jams (sometimes paper feeds sometimes it doesn't). it appears that ...

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1 Answer

Not feeding paper


Remove the stack of paper and make sure of the following:

The paper is not curled or creased.

The paper is not too old. See the instructions that came with the paper for more information.

The number of sheets in the paper stack does not exceed the limit specified for that media.

The paper is not loaded above the arrow on the edge guide.

Paper is not jammed inside the printer. If it is, remove the jammed paper.

The ink cartridges are not empty. Replace cartridges as necessary.

If you need any technical help on printer then you can reach at here

Feb 25, 2013 | Epson LQ-690 Dot Matrix Printer -...

1 Answer

I cannot insert the paper tray please help


hello.....

Causes of repeated paper jams If paper jams occur repeatedly, one of the following may be causing them: The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages. Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
  • Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
  • The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
  • Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
  • Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
  • Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism


Thanks


Jun 15, 2010 | HP Photosmart 8250 InkJet Printer

1 Answer

Paper jam while printing on BROTHER MFC-290C all-in-one


hey

try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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still printing but the paper goes no further?. It may be the paper is locked by paper feeder mecahnics, Open case, check it, and may be there is something "material" broke.

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Printer won't work, paper jam.


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

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I have a m3027 mfp hp printer top feed won't grab


turn the power off.remove ink cartridge then check there is not any paper jam.aslo check in back side of printer for paper jam .also clean your ink cartridge try other ink cartridge.

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1 Answer

Lexmark t640: paper jam in the back door. I can see the edge of the paper. How do I release the tension on the rollers so I can slide it out? Now it is in there tight and to grab it just tears off a piece...


Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

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3 Answers

HP PSC 2355 All-in-One Operating Problem


Introduction When the all-in-one detects a paper jam, the display will read, " Paper jam: Press OK to continue ." The computer might display the following message: " There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC. " This document will assist in correcting paper feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one. Clearing paper jams CAUTION: All paper jams must be removed from the back of the all-in-one through the rear access door. Pulling the paper from the front of the unit rotates the paper feed roller in the wrong direction and can cause damage to the all-in-one.
  1. Turn off the all-in-one and unplug the power cord.
  2. Turn the all-in-one around so the back of the unit is facing out.
  3. Open the rear access door:
    1. Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
    2. As the door shifts to the right, pull the door out slightly to release.
    3. When the door is released, gently remove the door by sliding the door out and to the left.
    Figure 1: Removing the rear access door c00212276.jpg
  4. Inspect the pressure rollers on the access door. They should be clean and rotate easily. If needed, clean the rollers with a soft lint-free cloth lightly moistened with water (distilled water preferred). If the rollers do not rotate easily, they may need to be replaced.
  5. From the access door opening, gently remove the jammed paper.
  6. Remove the paper stack from the paper supply tray. Discard any paper damaged or bent.
  7. Re-stack the reload the paper into the paper supply tray. Push the stack into the tray until it stops.
  8. Re-seat the rear access door:
    1. Insert the two posts on the right of the door into the holes on the right side of the opening (as shown in the figure below).
    2. Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
    3. As the door shifts to the right, push in the left side of the door to lock it into position.
    Figure 2: Rear access door posts c00212277.jpg
  9. Reconnect the power cord and turn on the unit.
Causes of recurring paper feed problems If paper feed problems occur repeatedly, one of the following might be the cause:
  • Something is obstructing the paper or print cartridge path. Open the cover of the all-in-one and check for obstructions.
  • The rear access door is unlocked or improperly seated. Follow the steps above to remove and re-seat the access door.
  • The paper width guide is not positioned against the paper. Adjust the paper width guide against the edge of the paper.
  • The paper is not supported. Paper should be flat and smooth with no folded, torn, or rough edges. Some glossy and/or coated papers, or reused paper (already printed on one side) can experience a higher incident of paper feed issues.
  • The paper tray is not fully extended.
  • The paper feed rollers need cleaning. Over time paper fibers and dust will stick to the rollers and should be removed. See instructions for cleaning the rollers below.
Paper jam message displays but no paper is jammed The print carriage might be jammed. Follow these steps to correct the problem:
  1. With the power on, lift the print cartridge access door. The print carriage should move to the access area located on the right. If the print carriage stays all the way left, reset the unit by unplugging the then plugging in the power cord. If the carriage still does not move to the right, continue with the steps below.
  2. Disconnect the power cord from the all-in-one.
  3. Remove both print cartridges.
  4. Push the print carriage slightly to the left and then to the right to verify that the print carriage is not jammed. If the print carriage will not move, check for obstructions under and around the carriage.
  5. Close the print cartridge access door.
  6. Plug in the power cord.
  7. When the " Insert Print Cartridges " message displays, open the print cartridge access door and insert the print cartridges. Verify that both cartridges are seated correctly and lock into position.
  8. If the error recurs, contact HP for assistance.
Envelopes The envelope flap can move with the grip of the rollers and cause paper feed problems. Use envelopes with a rectangular flap and/or tuck the flap inside the envelope when printing. The print is skewed or crooked A small amount of skewing is not unusual with printers. When there is too much skewing, the following steps can help reduce the amount.
  1. Adjust the paper width guide to fit against the edges of the paper stack.
  2. Verify that the rear access door is properly seated and locked into position.
  3. Remove the rear access door and clean the paper feed rollers (see the instructions at the bottom of this document).
More than one sheet of paper feeds in at the same time Several paper caused problems can result in more than one page feeding into the unit. Check the list below:
  • Reused paper (paper already printed on one side)
  • Torn or folded paper
  • Textured or coated paper
  • Unsupported specialty paper
To determine if the paper is causing problems, try using clean, undamaged sheets of plain white 70 - 90 g/m2 (20 - 24 pound) inkjet paper, such as HP Multipurpose or Bright White paper. If this paper feeds correctly, the problem is probably with the other paper. Cleaning the paper feed rollers Over time dust and paper fibers will accumulate on the paper feed rollers. This can cause paper feed problems. Follow the steps below to clean the rollers: Figure 3: Paper feed rollers c00212278.jpg
  1. Turn off the all-in-one and unplug the power cord.
  2. Remove the rear access door (as describe above in this document).
  3. Clean each roller using a clean lint-free cloth lightly moistened with water (distilled water preferred). Rotate the rollers to clean the entire surface.
  4. Verify that the paper feed rollers on the rear access door are clean and rotate easily.
  5. Re-seat the rear access door.
  6. Plug in the power cord and turn on the all-in-one.

Jun 29, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Paper Jam


Causes of repeated paper jams If paper jams occur repeatedly, one of the following may be causing them: The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages. Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
  • Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
  • The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
  • Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
  • Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
  • Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism

May 21, 2008 | Office Equipment & Supplies

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