Question about RCA TH1602 MP3 Player

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I plug it into my computer and it does not show that the usb link is on also it turns on but it stays on pearl screen

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You will have to reinstall the firmware which is available at the following:

http://download.rcaaudiovideo.com/downloads/digital_audio/digital_audio_firmware/PEARL_066F_855C_0_1250_A.exe

  1. Take out the battery
  2. Press and hold "Play" until installed in the USB port
  3. Run the executable, install the firmware.
ATTENTION: This will reformat your MP3 Player.

Posted on Dec 22, 2009

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I turn on the unit and it just stays on the warning screen and when I plug it in to the computer it just stays on the usb connected screen... i ordered this online and it was factory reset, is this a...


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It says exceeded usable memory and shuts down and wont come back on


I haven't seen the exceeded usable memory message on mine, but I am familiar with Pearls not coming back on.

First, perform a reset buy removing the battery for at least 10s. Sometimes mine just shows the plain pearl logo (not the moving one) and then shuts off. Removing the battery for a while and then putting it back in always fixes it so that it shows the plain pearl logo for few seconds then displays the animated logo and starts normally.

If this fix doesn't work for you, then the firmware inside the Pearl is most likely corrupted, and can be easily fixed by running this software from the RCA website and following these steps:

  1. start the program,
  2. remove the battery from the TH1102 & wait at least 10 secs,
  3. hold the play button while plugging into usb,
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When i turn it on the screen says pearl and wont turn off


The other day I replaced my battery and my unit would not go any further than the Pearl logo. So I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button when the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to leave the "format data" box unchecked to see it that works. I couldn't play aac files without formatting, but you may not have to format to fix your problem.

After I did this, my pearl started normally, and my computer recognized it again.

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I had the same problem, usually plugging it into the usb port on the pc and verifying the files on the player, then disconnecting the player will solve the problem. Other times i have to reformat the player, if you do that, you will have to put all your music back on. It's a pain, this has happened to me 4 times, I've only had this thing less than 6 months! It was inexpensive, I guess you get what you pay for, but I like having a AAA battery instead of having to remember to plug it in to the pc to recharge every 15 hrs.

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