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Ectaco translation software for Palm Tungsten e

We have the several dictionary programs for our Palm. The power went down, and now we cant get the dictionary(s) to work. Phil Evans philevans@aol.com 202-255-5839 cell

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  • 4 more comments 
  • philevans Jan 09, 2008

    I do not feel comfortable removing the back, even if I did have the proper tools, which I don't. What else can you suggest. I tried a soft reset already.
    Phil

  • philevans Jan 09, 2008

    I think I tried reinstalling it. But maybe did not do it properly. Do I have to first Uninstall, then reinstall?

  • philevans Jan 09, 2008

    Yes, Palm Tungsten E. No, just pushing the reset button on the back with the pointer. How do I uninstall the program from the Palm. Should I try holding down the power button/reset first?

  • philevans Jan 09, 2008

    A hard reset didn't work. Let's try a uninstall/reinstall. How?

  • philevans Jan 09, 2008

    No, they reloaded when I did a hotsync. Should I not have done that?

  • philevans Jan 12, 2008

    Nothing is working. I even tried to install a new dictionary program, and that is giving error messages. Maybe if I try a hard reset, and then just load one program at a time. Help !!!

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Hi,

You may try small step known as fleepower. To do so you need to turn off the Palm. Remove the power sources like Battery and the power adaptor. Than press and hold the power button for 20 seconds. Put battery and the Adaptor back and turn on the palm and try using the dictionary again.

Hope this solves your issue, or else i will give you more steps than.

Sammy

Posted on Jan 09, 2008

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Hi,

What happens when you try to run them? Did you try reinstalling the programs?

Posted on Jan 09, 2008

  • 7 more comments 
  • Damen Wong
    Damen Wong Jan 09, 2008

    Yes, you should uninstall and then reinstall.

  • Damen Wong
    Damen Wong Jan 09, 2008

    The model you have is Palm Tungsten E? Correct?

  • Damen Wong
    Damen Wong Jan 09, 2008

    When you say soft reset, do you mean holding down the power button while you press the reset button on your unit?

  • Damen Wong
    Damen Wong Jan 09, 2008
  • Damen Wong
    Damen Wong Jan 09, 2008

    I think the hard reset will most likely solve your problem as it wipes out everything on the device. That would allow a new clean installation of your programs. Make sure you back up everything important first.

  • Damen Wong
    Damen Wong Jan 09, 2008

    Did the hard reset get rid of the program? The program is not supposed to be there after the reset.

  • Damen Wong
    Damen Wong Jan 09, 2008

    Are your dictonary programs built in?

  • Damen Wong
    Damen Wong Jan 09, 2008

    I see...

    I suggest you uninstall and then reinstall the hotsync program.

    Before you do that, do you have the setup files of your dictionary programs? In what format are they?

  • Damen Wong
    Damen Wong Jan 13, 2008

    Do a hard reset again. Uninstall the hotsync program and wipe out all data. Then reinstall the sync program and then reinstall the dictionaries. Also, install each program one at a time.

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